Makes perfect rice just like people say it does. Was easy to use. I only made white rice so far, but it turned out just as good as what you would get at any Chinese or Japanese restaurant.
The LCD display is getting blur, it’s kinda like weak battery - what can be done?
Response from zojirushi.comBy Customer Service, March 30, 2021
Hi! It looks like you are located in Singapore. This product is designed to be used in the U.S. and Canada. Due to the voltage difference, some malfunction may be experienced. Unfortunately, we are unable to assist if the product is taken abroad. We apologize for the inconvenience.
My rice cooker does not work or turn on. I will be trying to send it back.
Response from zojirushi.comBy Customer Service, March 23, 2021
Hi James, we are very sorry to hear about your experience with your rice cooker. Please reach out to our Customer Support and they will be happy to assist you: https://www.zojirushi.com/app/customer_service/entry
Cooks rice perfectly every time and there is a setting for softer rice which I prefer when making specialty dishes. The platinum inner pan is so easy to clean, in fact the entire unit is easy to clean.