[This review was collected as part of a promotion.] I gave this as a wedding gift. They already had a rice cooker but guess what the other one went to the in-laws who now visit them for dinner! Need I say more!
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
So far, pretty good. The white rice, which I have not normally eaten, was fantastic; the grains did not glom on to each other and the taste was really eye-opening. The brown rice, by comparison, sticks together. together. I guess I need to experiment somehow, though there seems no avenue for that other than adding or decreasing water. It’s a mystery. I am making good use of the oatmeal setting. The user manual needs a professional touch. It’s too all-over-the-place. If there were a professionally prepared Zojirushi cookbook, that too might be a big plus. As it is, I probably won’t use most of the options.
I would recommend this to a friend!
Response from zojirushi.comBy Lis, Customer Service, December 1, 2020
Hi Dave, we are pleased to hear you are enjoying your new rice cooker! Your feedback on the manual is greatly appreciated and will be sure to forward it to our marketing department for future reference. If your brown rice is a too sticky for your preference, then please try adding water slightly below the corresponding measuring line on the pan next time. This will improve the texture of the rice. We have additional recipes on our website that use the different settings available. If you would like to give them a try please visit: https://www.zojirushi.com/app/recipe/rice-cookers We hope this helps!
If you have any questions, please contact our Customer Support by emailing support@zojirushi.com
Written by a customer while visiting zojirushi.com
Makes perfect rice just like people say it does. Was easy to use. I only made white rice so far, but it turned out just as good as what you would get at any Chinese or Japanese restaurant.
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Customer Rating
5
The Rolls Royce of Rice Cookers!
on December 14, 2020
Posted by: Jeaniuseats
from New York
Gender:Female
I absolutely love my AI rice cooker which takes the guess work out of cooking the perfect rice which I eat everyday! I’ve been using a pressure cooker prior to purchasing this product and I can really taste the difference...the rice is sweeter and fluffier and more tasty with the perfect texture. I also love the one button settings for oatmeal, mixed rice, brown rice, jasmin & congee. Also, it starts and ends with a Twinkle Little Star tune...so cute!
I would recommend this to a friend!
Written by a customer while visiting zojirushi.com
Customer Rating
4
LCD Display
on March 27, 2021
Posted by: BoB_
from Singapore
The LCD display is getting blur, it’s kinda like weak battery - what can be done?
Response from zojirushi.comBy Customer Service, March 30, 2021
Hi! It looks like you are located in Singapore. This product is designed to be used in the U.S. and Canada. Due to the voltage difference, some malfunction may be experienced. Unfortunately, we are unable to assist if the product is taken abroad. We apologize for the inconvenience.
Written by a customer while visiting zojirushi.com
My rice cooker does not work or turn on. I will be trying to send it back.
Response from zojirushi.comBy Customer Service, March 23, 2021
Hi James, we are very sorry to hear about your experience with your rice cooker. Please reach out to our Customer Support and they will be happy to assist you: https://www.zojirushi.com/app/customer_service/entry
Written by a customer while visiting zojirushi.com