Customer reviews from Samsung US
Samsung - Wireless Charger Pad Trio - White
Average customer rating
2.6
(129 Reviews)
Rating breakdown 129 reviews
5 Stars
34
4 Stars
11
3 Stars
9
2 Stars
25
1 Star
50
37%of customers recommend this product.
(
38 out of
102)
Customer Reviews for Samsung - Wireless Charger Pad Trio - White
Customer Rating
3
Not use friendly
on January 31, 2021
Posted by: Bosco
from California
i use it to charger my note 20 and watch3. to charging my phone i always have sit on right place to charge can't on the center and the watches side is almost impossible to charge my watch. i end up use my watches charger to charge it.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
Caution - Not as widely marketed
on February 1, 2021
Posted by: Brad
from Melbourne
Expertise:Intermediate
The charger works fine for galaxy buds and a Samsung phone however it does not charge all galaxy branded watches. (Samsung have been a bit misleading with the marketing of this product as charging galaxy watches*).
It does not charge the 46mm or 42mm Galaxy watches.
*Supports charging for Galaxy Watch3, Active2, and Active smartwatches only.
*Supports charging for Galaxy Watch3, Active2, and Active smartwatches only.
I would recommend this to a friend!
Features
5
Performance
1
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
All in one... Finally!
on December 16, 2020
Posted by: bslcrussell
from Gig Harbor, WA
ordered this and love being able to charge my entire ecoverse with one wireless charger. also, very convenient to travel with.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Does not charge through any case
on February 10, 2021
Posted by: dfmn
from mn
it will not actually charge through any case. my single samsung wireless charger worked flawlessly until i broke the cable port, the wife has a double samsung charger and it works fine but the trio will not for any of our phones.
Features
3
Performance
1
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Read the other low star reviews.
on March 3, 2021
Posted by: BobBarker
from Chicago
*note* i received this product for free using a store credit i was given for preordering the galaxy s21 ultra.
simply put, my watch does not charge on this, the charger blinks red but doesn't actually give the device any charge.
my galaxy buds and phone both charge on the left portion of the device, but they must be placed *perfectly* or they won't charge either. (not as big of a deal)
if i didn't receive this product for free i'd be furious.
but since i did, i'll use it until it eventually breaks completely.
but since i did, i'll use it until it eventually breaks completely.
(i'm currently using my watches cradle charger on top of the portion of this device that is meant to charge my watch to get around my primary issue)
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
It's a waste of $$ ,if try to charge your watch
on March 9, 2021
Posted by: Danny
bi ought this for the option to charge 3 at the time, my note 20 ultra, my note 9, and my watch. but, the designated watch area fails to charge my watch. i got a red blinking light every time a place my watch on the spot.
i'm very disappointed with this product. great expectations...big disappointment.
i'm very disappointed with this product. great expectations...big disappointment.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
1
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
Samsung knowingly Sold Defective Charger
on August 11, 2021
Posted by: thbvianyc
from Philadelphia
i was initially ecstatic about getting this charger. i happily placed my order & it actually arrived 3 days earlier than expected. my excitement was palpable and i swore that samsung was the best company, ever. a week later my joy was methodically destroyed. within 3weeks i noticed that the triple-device charger wasn't charging my devices and the lights were yellow & blinking. i quickly readthe manual & was given ridiculous reasons why it may not be working; not using the usb wire that it came with, which i was using it, that it might nitbe getting sufficient voltage; it was pkugged directly into the wall. no, it worked finr for3 wks & then went bad. samdung was fully aware of the defect, but sold the charger anyway.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, August 12, 2021
Hello thbvianyc, thank you for bringing this to our attention. I understand how frustrating this must be. Since you have attempted to troubleshoot the issue already, please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143598793
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143598793
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
1
Wireless charger Trio not working for Galaxy watch
on August 23, 2021
Posted by: Dinebab
the wireless charger trio is just rubbish, does not function as advertised. i am not able to charge my samsung galaxy watch, the led just blinks red.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, August 25, 2021
Hello Dinebab, thank you for bringing this to our attention. I can see why you're so upset. We would definitely like to look into this matter further for you. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143638955
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143638955
^Elizabeth
Written by a customer while visiting Samsung US