Customer reviews from Samsung US
Samsung - Wireless Charger Pad Trio - White
Average customer rating
2.6
(129 Reviews)
Rating breakdown 129 reviews
5 Stars
34
4 Stars
11
3 Stars
9
2 Stars
25
1 Star
50
37%of customers recommend this product.
(
38 out of
102)
Customer Reviews for Samsung - Wireless Charger Pad Trio - White
Customer Rating
2
Frustrating to position devices
on August 6, 2022
Posted by: Jason
from Long Beach, CA
incredibly frustrating trying to find the right place to put phones or headphones. you'd think as large as it is that you'd have way more margin of error than you do with this thing. i've thought i had it multiple times just to wake up the next morning to find out i did have it at some point but shifted it a little too much while searching for the sweet spot. there are much better alternatives that aren't as prohibitively expensive.
Features
2
Performance
1
Design
1
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, August 9, 2022
Jason, thank you for taking the time to provide your feedback to us regarding your Samsung Wireless Charger Trio. We would recommend taking a look at the product manual, linked below, as well as reaching out to the Samsung Support team to assist in troubleshooting your device. Please feel free to reach out to us with any further questions regarding your Samsung products. –Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
1
Serious Internal Defect,failed insulation on coils
on February 6, 2025
Posted by: marksjc
Compete junk, unfortunately. This never charged properly and it still doesn't. Tried different chargers, cables, phones. Dissasembled and found that the coil wire insulation was failing inside the device. Of the 4 wires that connect the power electronics over the top and become the 2 coils, all 4 had degraded insulation where they made the 2x 90° turns on top. I didn't even have to look hard, copper is visible on all 4.
This is a serious and obvious manufacturer defect and I would welcome a refund.
Response from Samsung USBy R&R, February 7, 2025
Hello marksic,
Thank you for taking the time to provide your detailed feedback on the Wireless Charger Trio. We appreciate the effort you put into analyzing the product’s performance; your insights are valuable to us. Samsung is committed to delivering high-quality, innovative solutions, and we continually strive to refine and enhance our products. We hope you will continue to explore our range of offerings as we work to meet and exceed customer expectations. If you need further assistance, please reach out to our Samsung Support Team. Thank you for contacting us, and thank you for choosing Samsung!
-Ty
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Thank you for taking the time to provide your detailed feedback on the Wireless Charger Trio. We appreciate the effort you put into analyzing the product’s performance; your insights are valuable to us. Samsung is committed to delivering high-quality, innovative solutions, and we continually strive to refine and enhance our products. We hope you will continue to explore our range of offerings as we work to meet and exceed customer expectations. If you need further assistance, please reach out to our Samsung Support Team. Thank you for contacting us, and thank you for choosing Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
No! Do not purchase!
on August 6, 2024
Posted by: PK X
I would not recommend getting this wireless charger trio. Why? Because it's frustrating to keep moving different devices around until it can charge, also, the yellow blinking light came on after I stopped using it for a while. There was no damage whatsoever; the charger just decided not to work on me.
Response from Samsung USBy Social Commerce, August 15, 2024
Hey there PK X, we appreciate you taking time out of your day to share your experience with your Samsung Wireless Charger Trio with us. We understand how vital the charging of your devices is to you and wanting to be able to use one charger for multiple devices at a time. We have provided a link to the Samsung Support Team and warranty information that covers a one-year period of time. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
1
Not good
on January 14, 2025
Posted by: Maher
from Lebanon
Expertise:Intermediate
Very slow and makes my phone and earphones super hot to the point that i feel i should not use it again
Features
2
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R, January 14, 2025
Hello Maher,
Thank you for reaching out and sharing your feedback about your Wireless Charger Trio. We understand that convenience is important to our customers, and having a wireless charger that can charge multiple devices can significantly enhance your experience.
Please be aware that it is normal for both the charger and the devices to become warmer than usual during charging. With wireless charging or fast charging, the device may feel hotter to the touch. However, this does not impact the device’s lifespan or performance, as it falls within the normal range of operation. If the battery gets too hot, the charger may stop charging.
To ensure safety, please use only Samsung-approved chargers, batteries, and cables. Using unapproved chargers, such as car chargers or non-Samsung cables, can lead to performance issues or damage that may not be covered by the warranty.
For more information, please refer to the link provided below. If you have any further questions, do not hesitate to reach out to us. Our Samsung Support Team is always here to help, and we look forward to hearing from you.
Thank you for being a part of the Samsung Team!
https://www.samsung.com/my/support/mobile-devices/device-seems-to-heat-up-while-charging-the-battery-is-my-device-faulty/?srsltid=AfmBOoq3_H_oAe-MczB3-iP11ymlTiz-BlXtmUWMUHPHiJufQ58nQPIm
-Ty
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Thank you for reaching out and sharing your feedback about your Wireless Charger Trio. We understand that convenience is important to our customers, and having a wireless charger that can charge multiple devices can significantly enhance your experience.
Please be aware that it is normal for both the charger and the devices to become warmer than usual during charging. With wireless charging or fast charging, the device may feel hotter to the touch. However, this does not impact the device’s lifespan or performance, as it falls within the normal range of operation. If the battery gets too hot, the charger may stop charging.
To ensure safety, please use only Samsung-approved chargers, batteries, and cables. Using unapproved chargers, such as car chargers or non-Samsung cables, can lead to performance issues or damage that may not be covered by the warranty.
For more information, please refer to the link provided below. If you have any further questions, do not hesitate to reach out to us. Our Samsung Support Team is always here to help, and we look forward to hearing from you.
Thank you for being a part of the Samsung Team!
https://www.samsung.com/my/support/mobile-devices/device-seems-to-heat-up-while-charging-the-battery-is-my-device-faulty/?srsltid=AfmBOoq3_H_oAe-MczB3-iP11ymlTiz-BlXtmUWMUHPHiJufQ58nQPIm
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Good idea, just not good enough.
on September 22, 2024
Posted by: Samsung Fan
I bought this product a while back and the new ones have not improved. It takes FOREVER to charge. It has the SLOWEST charge.
Response from Samsung USBy Social Commerce, September 23, 2024
Hi there Samsung Fan, thank you for your feedback on your Samsung Wireless Charger Trio. We completely understand how important the charging speed of your devices are to you every day. We have provided a link to an article to help you find the ideal charger and power levels for all of your devices. We have also shared a link to the Samsung Support Team if you believe there may be an underlying factor causing this frustration for you. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
2
Doesn't work with Watch 8
on July 28, 2025
Posted by: Sammy
Expertise:Expert
Doesn't work with Watch 8 because the bands don't lay flat on the watch.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R, July 29, 2025
Hey hey Sammy,
We appreciate your feedback regarding the Wireless Charger Trio. Its convenient design and versatile charging capabilities are intended to accommodate a broad spectrum of users. While we acknowledge that the Galaxy Watch8 has been redesigned with enhanced sensors to improve user experience, the most compatible charging method currently is the charging cable supplied with the Galaxy Watch8. Although it is capable of wireless charging, the optimal method to maintain its power is via the charging puck provided with the smartwatch. Thank you for being a valued member of the Galaxy family.
– Stay inspired with Samsung.
-Ty
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We appreciate your feedback regarding the Wireless Charger Trio. Its convenient design and versatile charging capabilities are intended to accommodate a broad spectrum of users. While we acknowledge that the Galaxy Watch8 has been redesigned with enhanced sensors to improve user experience, the most compatible charging method currently is the charging cable supplied with the Galaxy Watch8. Although it is capable of wireless charging, the optimal method to maintain its power is via the charging puck provided with the smartwatch. Thank you for being a valued member of the Galaxy family.
– Stay inspired with Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Love this charger!
on April 27, 2023
Posted by: Bluefan740
from Ann Arbor, MI
Expertise:Expert
I have no issues with this product. Very happy with having one charger that can support multiple devices simultaneously.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great charger for multiple devices
on February 5, 2025
Posted by: twitte
Expertise:Expert
Just got this a few days ago to use with my S25 Ultra and Galaxy 6 watch. It works great. No issues at all. Lights up to tell you that it is charging. Turns green when charged.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, February 7, 2025
Hi twitte,
It’s great to hear that your Wireless Charger Trio is working seamlessly with your Galaxy S25 Ultra and Galaxy Watch 6! The charging indicator lights are a great feature, making it easy to see when your devices are powered up and ready to go. Thanks for sharing your experience, and we appreciate you being part of the Samsung family!
-Ty
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It’s great to hear that your Wireless Charger Trio is working seamlessly with your Galaxy S25 Ultra and Galaxy Watch 6! The charging indicator lights are a great feature, making it easy to see when your devices are powered up and ready to go. Thanks for sharing your experience, and we appreciate you being part of the Samsung family!
-Ty
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Written by a customer while visiting Samsung US