Customer reviews from Samsung US
Samsung - Wireless Charger Pad Trio - White
Average customer rating
2.6
(129 Reviews)
Rating breakdown 129 reviews
5 Stars
34
4 Stars
11
3 Stars
9
2 Stars
25
1 Star
50
37%of customers recommend this product.
(
38 out of
102)
Customer Reviews for Samsung - Wireless Charger Pad Trio - White
Customer Rating
1
Don't waste your money
on January 16, 2021
Posted by: Anonymous
i am a samsung fan and love their products however this one was a total dud. i upgraded from having the duo. i prefer that one over this one. i use a galaxy note 20 ultra and s20 or newer phones w/the camera bump will have a hard time lining up the phone to charge. it is very touchy and easily moved. samsung should have done a pop-up feature on it. i didn't think laying it flat was going to be a big deal. the functionality of it with all three devices on it is not great. the watch section works okay but i wish they would have included a raised bump as well for those who have continuous watch bands. you have to undo it every time which gets annoying. when i set my phone down on it it teeter toters and if i barely bump it the phone slides off the charging point very easily.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
Extremely Disappointing
on December 23, 2020
Posted by: THernan
from Florida
as with others it charges too slowly and the watch just keeps blinking. so it doesn't charge. come on samsung you can do better. this is going right back from where it came from.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Not Charging
on February 20, 2021
Posted by: Angella
from Ga
i bought this device, in december and to date, it has not charged any of my devices. i know, waited awhile to reach out. however, as a health care worker, covering two hospitals 7 days/nights for 3 months straight. i barely have time to sleep, much less reach out to you about your defective product. besides, i still had my regular plugs to use.
i will be calling on monday to get this situation rectified
i will be calling on monday to get this situation rectified
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
Not for all samsung watches
on November 11, 2020
Posted by: Chris
from Wisconsin
i have buds, 2 watches and a phone. using the dual charger i have to keep swapping to make sure everything is charged. the trio charger will not charge my galaxy 42mm watch. i sent the charger back.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
5
Value
2
Written by a customer while visiting Samsung US
Customer Rating
3
Useless for my watch
on February 1, 2021
Posted by: DocA
from Michigan
pretty disappointed. got this for my bedside to charge my new phone, new earbuds, and trusty galaxy watch - as it says it is perfect your galaxy accessories. was going to look nice and tidy. too bad my watch doesn't charge (oh look, that's in the fine print) and instead loses power. guess i'm back to a multiple charger situation, unhappily (especially with the new white charger and the old black one... if i had know i would have gotten them matching... i know, petty, but it's my zen zone).
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
Watch charger doesn't work
on February 25, 2021
Posted by: Kenny
like most others, it is the watch charger that is disappointing. i have two samsung phones (work and personal), galaxy buds live, and a galaxy watch. so i am obviously a samsung fan. the product charges everything but the watch. it is a great idea to remove clutter on the nightstand but missed the mark on execution.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Charges watch but not phone
on September 7, 2022
Posted by: Arthur
overnight charge gets me 40-50% battery on my phone, so this is essentially useless at charging my device.
works well for charging my watch4
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
5
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 8, 2022
Arthur, we appreciate your feedback regarding your Samsung Wireless Charger Trio. We are happy to hear you are enjoying the way it works when charging your Samsung Galaxy Watch4. However, when it comes to the functionality while charging your cellular device, we would recommend reaching out to the Samsung Support Team to assist with troubleshooting that difficulty. Please feel free to reach out to us with any further questions regarding your Samsung products. –Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
1
It'll charge, just don't step heavily near it
on December 16, 2022
Posted by: Steiny
from Connecticut
Expertise:Intermediate
It's only just OK. It'll charge your devices, but it can be extremely annoying to locate the proper placement to get a connection, and even then, everything can be very easily shifted and lose it's connection. It's also worth noting that the watch charger will not work with the new Galaxy Watch 5 Pro if you choose the D-Buckle band. The watch does not lay flat enough to work with this charger with the D-Buckle band. This is a bummer for me because I already owned the charger, and just upgraded to the new watch, and now my charger is useless to me. I wanted it for the purpose intended, which is to work with all 3 of my Samsung devices, and it no longer can serve that purpose.
I love the idea of a charging station for all of my devices, but this is designed too poorly to effectively fit that need.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, December 20, 2022
Steiny, we appreciate you taking time to provide your feedback to us regarding your Samsung Wireless Charger Trio. You do have a few options in terms of charging your Samsung Galaxy Watch5 Pro. You can remove part of the band so the device will lay flat. You can also try placing something on the device so it will lay against the charger. Please feel free to reach out to us with any further feedback or questions about your Samsung products. Thank you for being a Samsung customer. –Elizabeth
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Written by a customer while visiting Samsung US