Customer reviews from Samsung US
Samsung - Wireless Charger Pad Trio - White
Average customer rating
2.7
(151 Reviews)
Rating breakdown 151 reviews
5 Stars
42
4 Stars
13
3 Stars
9
2 Stars
30
1 Star
57
39%of customers recommend this product.
(
45 out of
114)
Customer Reviews for Samsung - Wireless Charger Pad Trio - White
Posted by: Bosslady QV
from Waldorf, MD
Expertise:Expert
Verified Purchase:Yes
Doesn't work!! I brought this charging pad for S22 Ultra, watch and ear buds. It made the watch hot and the phone and buds couldn't connect.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, October 23, 2025
Hello Bosslady QV,
Thank you for sharing your experience with your Wireless Charger Trio. If you notice that your wireless charger is not charging your devices, please ensure you are using an authentic charging cable. Followed by the placement of your device, which is aligned with the charging pad. If you continue to run into the same behavior with your charging pad, please remember that our Samsung Support Team is here to assist you. Please be advised that Samsung products are warranted against manufacturing defects in materials and workmanship for the limited 12-month warranty period specified for each product. Please reach out to our Samsung Support Team to discuss warranty options. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
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Thank you for sharing your experience with your Wireless Charger Trio. If you notice that your wireless charger is not charging your devices, please ensure you are using an authentic charging cable. Followed by the placement of your device, which is aligned with the charging pad. If you continue to run into the same behavior with your charging pad, please remember that our Samsung Support Team is here to assist you. Please be advised that Samsung products are warranted against manufacturing defects in materials and workmanship for the limited 12-month warranty period specified for each product. Please reach out to our Samsung Support Team to discuss warranty options. We are here to help. Thank you for choosing Samsung!
Mobile Accessories Support
https://www.samsung.com/us/support/mobile/mobile-accessories/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
2
Doesn't work with watch 8 with band attached
on December 9, 2025
Posted by: Vroom
from Michigan
Expertise:Expert
Warning- incompatible with watch 8 when the band is attached. Have to remove the band to make contact with the charger
Features
2
Performance
2
Design
2
Value
2
Response from Samsung USBy R&R, December 12, 2025
Hello Vroom
We appreciate your feedback on the Wireless Charger Trio. It was designed to power multiple Galaxy devices simultaneously while maintaining a sleek, modern appearance. Your input helps us ensure that future charging accessories support even more watch setups for daily convenience. Due to the structure and new design style of the Galaxy Watch8 caused by its sensors, it is recommended to use the charging puck that comes with the watch. Thank you for your feedback and for choosing Samsung accessories.
-Ty
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We appreciate your feedback on the Wireless Charger Trio. It was designed to power multiple Galaxy devices simultaneously while maintaining a sleek, modern appearance. Your input helps us ensure that future charging accessories support even more watch setups for daily convenience. Due to the structure and new design style of the Galaxy Watch8 caused by its sensors, it is recommended to use the charging puck that comes with the watch. Thank you for your feedback and for choosing Samsung accessories.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Does not work
on December 15, 2025
Posted by: Dean
from Oakland Oregon
Expertise:Beginner
Cannot find charging spot for S23 ultra or S24 ultra or for samsung buds.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, December 16, 2025
Good day Dean,
Thank you for sharing your experience with the Wireless Charger Trio. This charger was designed to make charging multiple Galaxy devices easier through simple placement and broad compatibility. For proper charging, ensure the back of your device touches the wireless charger and that your device is centered. Foldable phones should be closed with their backs facing the charging pad. If necessary, remove your phone's case, especially if it is thick. Additional tips for achieving a good connection with your Wireless Charger Trio are available through the online resource linked below. Your feedback on alignment and charging detection helps us improve how Galaxy accessories work seamlessly with phones and earbuds. We appreciate your input and thank you for being part of the Samsung ecosystem.
Use Wireless charging or PowerShare with Galaxy devices
https://www.samsung.com/us/support/answer/ANS10002057/
-Ty
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Thank you for sharing your experience with the Wireless Charger Trio. This charger was designed to make charging multiple Galaxy devices easier through simple placement and broad compatibility. For proper charging, ensure the back of your device touches the wireless charger and that your device is centered. Foldable phones should be closed with their backs facing the charging pad. If necessary, remove your phone's case, especially if it is thick. Additional tips for achieving a good connection with your Wireless Charger Trio are available through the online resource linked below. Your feedback on alignment and charging detection helps us improve how Galaxy accessories work seamlessly with phones and earbuds. We appreciate your input and thank you for being part of the Samsung ecosystem.
Use Wireless charging or PowerShare with Galaxy devices
https://www.samsung.com/us/support/answer/ANS10002057/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Happy
Verified Purchase:Yes
Initially I thought it was not working but the orientation of the phone made the difference. I am using a Otterbox Defender to protect my phone. So it has a fairly thick case and cover.
Written by a customer while visiting Samsung US
Posted by: DBoga
from Texas
Verified Purchase:Yes
Easy to use. Works even with protective case. Can charge multiple
devices.
devices.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 8, 2026
Hey there DBoga,
Thank you for sharing your thoughts on the Wireless Charger Trio. Designed to simplify charging, this accessory supports multiple devices in one streamlined setup, even with protective cases in place. It’s great to have the freedom of reducing cords while keeping essentials powered throughout the day with a safe and reliable charge. Feedback like yours reflects how wireless charging enhances everyday convenience. Thank you for being a Samsung customer.
-Ty
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Thank you for sharing your thoughts on the Wireless Charger Trio. Designed to simplify charging, this accessory supports multiple devices in one streamlined setup, even with protective cases in place. It’s great to have the freedom of reducing cords while keeping essentials powered throughout the day with a safe and reliable charge. Feedback like yours reflects how wireless charging enhances everyday convenience. Thank you for being a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Does not work with any of my qi enabled devices
on January 13, 2026
Posted by: Dean
from Oregon
Expertise:Intermediate
Verified Purchase:Yes
Does not work with ant of my qi enabled devices. Unacceptable
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, January 14, 2026
Good day Dean,
We appreciate you taking the time to reach out and share your update about your Wireless Charger Trio. The Wireless Charger Trio is an industry standard for Qi-certified devices. Please make sure you're using an authentic Samsung charging cable and adapter for optimal charging. Also, ensure your devices are properly aligned and centered. We understand how important it is to have your devices powered up when needed; please check out our guide linked below on how to get the best charge with your wireless charger. Feedback like yours helps us understand how our devices perform in real-world use. Thank you for your review. We appreciate you choosing Samsung as your preferred brand.
Issues with Samsung wireless charging pad or stand
https://www.samsung.com/us/support/troubleshooting/TSG01001490/
-Ty
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We appreciate you taking the time to reach out and share your update about your Wireless Charger Trio. The Wireless Charger Trio is an industry standard for Qi-certified devices. Please make sure you're using an authentic Samsung charging cable and adapter for optimal charging. Also, ensure your devices are properly aligned and centered. We understand how important it is to have your devices powered up when needed; please check out our guide linked below on how to get the best charge with your wireless charger. Feedback like yours helps us understand how our devices perform in real-world use. Thank you for your review. We appreciate you choosing Samsung as your preferred brand.
Issues with Samsung wireless charging pad or stand
https://www.samsung.com/us/support/troubleshooting/TSG01001490/
-Ty
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Written by a customer while visiting Samsung US
Posted by: Nysheka
Verified Purchase:Yes
Some mornings I wake and the charger has not fully charged my cell phone, It works best charging one item at a time. I'm not happy with my charger.
Response from Samsung USBy R&R, March 5, 2026
Hey Nysheka,
Thank you for reaching out and sharing your experience with the Wireless Charger Trio. We understand how frustrating it can be to wake up and find that your devices, which were on the charger overnight, are not fully charged.
Here are a few things to consider:
1. **Charger Authenticity**: Make sure that the charger you are using to power the Wireless Charger Trio is an authentic Samsung charger. Using the original charger significantly improves safety and charging efficiency.
2. **Device Placement**: Proper alignment of your devices on the charger is crucial. Ensuring a seamless connection helps guarantee that your devices receive a good charge.
For more tips on achieving optimal charging with your Wireless Charger Trio, please check out the online article linked below.
Thank you for your review, and we value you as a part of the Samsung community.
Use Wireless charging or PowerShare with Galaxy devices
https://www.samsung.com/us/support/answer/ANS10002057/
-Ty
Samsung Support
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Thank you for reaching out and sharing your experience with the Wireless Charger Trio. We understand how frustrating it can be to wake up and find that your devices, which were on the charger overnight, are not fully charged.
Here are a few things to consider:
1. **Charger Authenticity**: Make sure that the charger you are using to power the Wireless Charger Trio is an authentic Samsung charger. Using the original charger significantly improves safety and charging efficiency.
2. **Device Placement**: Proper alignment of your devices on the charger is crucial. Ensuring a seamless connection helps guarantee that your devices receive a good charge.
For more tips on achieving optimal charging with your Wireless Charger Trio, please check out the online article linked below.
Thank you for your review, and we value you as a part of the Samsung community.
Use Wireless charging or PowerShare with Galaxy devices
https://www.samsung.com/us/support/answer/ANS10002057/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
Works with a bit of finagling
on March 15, 2026
Posted by: Nellz
from Michigan
Expertise:Expert
I purchased this to charge my S26 Ultra and my Galaxy buds and watch. Because the camera housing the phone doesn't fit well on this charger. I have to angle it to make contact, meaning I cannot charge all three simultaneously. Not sure how any of the phones can be charged 🤔 given they all have raised camera housings
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, March 16, 2026
Hello MommaBear23,
Thank you for sharing your experience with the Wireless Charger Trio. Many Galaxy users appreciate the convenience of charging multiple devices, such as their phone, Galaxy Buds, and Galaxy Watch, from a single charging station. Sometimes, making small adjustments to the devices' placement can help align them with the charging coils, allowing the charger to function as intended. The ability to keep several Galaxy essentials powered in one place is something numerous customers value in their daily setup. Thank you for being a Samsung customer.
-Ty
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Thank you for sharing your experience with the Wireless Charger Trio. Many Galaxy users appreciate the convenience of charging multiple devices, such as their phone, Galaxy Buds, and Galaxy Watch, from a single charging station. Sometimes, making small adjustments to the devices' placement can help align them with the charging coils, allowing the charger to function as intended. The ability to keep several Galaxy essentials powered in one place is something numerous customers value in their daily setup. Thank you for being a Samsung customer.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US