Customer reviews from Samsung US
Samsung - Wireless Charger Pad Trio - White
Average customer rating
2.6
(129 Reviews)
Rating breakdown 129 reviews
5 Stars
34
4 Stars
11
3 Stars
9
2 Stars
25
1 Star
50
37%of customers recommend this product.
(
38 out of
102)
Customer Reviews for Samsung - Wireless Charger Pad Trio - White
Posted by: Peter k
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Watch did not charge i have a case on my phone had to remove case to charge
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R, August 25, 2025
Hey there Peter k,
Thank you for reaching out and sharing your insight on your Wireless Charger Trio. You might need to remove the case from your phone to get a good connection for charging. If your case is not MagSafe-compatible, it may prevent your device from charging fully. Most Samsung Galaxy smartwatches are compatible with wireless charging, but the design of the Galaxy Watch 8 has changed due to the added sensor feature, so it’s recommended to use the charger that comes with the watch. Thank you for your review. We appreciate your choosing Samsung.
Issues with Samsung wireless charging pad or stand
https://www.samsung.com/us/support/troubleshooting/TSG01001490/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for reaching out and sharing your insight on your Wireless Charger Trio. You might need to remove the case from your phone to get a good connection for charging. If your case is not MagSafe-compatible, it may prevent your device from charging fully. Most Samsung Galaxy smartwatches are compatible with wireless charging, but the design of the Galaxy Watch 8 has changed due to the added sensor feature, so it’s recommended to use the charger that comes with the watch. Thank you for your review. We appreciate your choosing Samsung.
Issues with Samsung wireless charging pad or stand
https://www.samsung.com/us/support/troubleshooting/TSG01001490/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
