Customer reviews from Samsung US
Samsung - Wireless Charger Pad Trio - White
Average customer rating
2.6
(129 Reviews)
Rating breakdown 129 reviews
5 Stars
34
4 Stars
11
3 Stars
9
2 Stars
25
1 Star
50
37%of customers recommend this product.
(
38 out of
102)
Customer Reviews for Samsung - Wireless Charger Pad Trio - White
Customer Rating
2
Iffy purchase..quit too soon
on September 15, 2023
Posted by: Peanut
Expertise:Expert
I loved this plate. However, after a year it stopped working. Not sure how I can be made whole
Features
5
Performance
2
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
1
NO WAY
on December 20, 2023
Posted by: Anonymous
No puedo cargar mi reloj SAMSUNG GALAXY watch 5 pro, tengonque remover las Cintas para poder cargarlo
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
3
Mediocre 4 the $$
on February 9, 2024
Posted by: Rob1745
from Los Angeles, CA
Expertise:Intermediate
I got this charger as a gift for my Galaxy S24, even though Samsung claims it has more coils to avoid sweet spots, it is not true. It has sweet spots on the device side. It does charge my galaxy watch 5, JBL LiveFree NC earbuds, and galaxy S24 simultaneously, but a small bump will move the phone out of the sweet spot.
Features
3
Performance
3
Design
5
Value
2
Response from Samsung USBy Social Commerce, July 19, 2024
Hey Rob1745, thank you for your feedback on your Samsung Wireless Charger Trio. We are happy to hear you are overall pleased with being able to simultaneously charge your phone, watch, and earbuds. If you believe there might be an underlying factor causing your phone to sporadically slide off the charging space, we have provided a link to the Samsung Support Team below. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Good Tio Wireless Charger
on April 5, 2024
Posted by: Serg
from L.A.
Expertise:Intermediate
Works very well and has good fast charging. It doesn't work with certain devices, I'm not sure if that's based on the wireless tech or not, but it fails to charge my Galaxy Watch (1st gen). Also only works with the Samsung specific cable/brick. I'm not sure if that's intentional or not, because I have fast chargers that work just as well as the Samsung set, but won't work.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Great concept, bad functionality
on May 13, 2024
Posted by: JD2026
I bought this just after getting my S24 Ultra and Watch 6. The products work great; however, the camera (though awesome to use) is too big and protrudes too far so it doesn't lay flat. Because it does not lay flat and the coils do not align, it does not charge my phone.
Not worth the purchase for me
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, May 16, 2024
Hi JD2026,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Wireless Charger Trio. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Six coils inside the Wireless Charger Trio makes it simple for you to put your device down and charge it up. No more messing with alignment — just set it on the pad to get a boost of power. Without having more information available regarding what you may be experiencing with your Wireless Charger Trio and without being able to ask you any follow up questions, I recommend reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/mobile/mobile-accessories/phones/wireless-charger-pad-trio-black-ep-p6300tbegus/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Wireless Charger Trio. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Six coils inside the Wireless Charger Trio makes it simple for you to put your device down and charge it up. No more messing with alignment — just set it on the pad to get a boost of power. Without having more information available regarding what you may be experiencing with your Wireless Charger Trio and without being able to ask you any follow up questions, I recommend reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/mobile/mobile-accessories/phones/wireless-charger-pad-trio-black-ep-p6300tbegus/
Written by a customer while visiting Samsung US
Customer Rating
5
Must use 25W AC adapter came with the unit.
on June 21, 2024
Posted by: kichulyun
from Whittier, CA
Expertise:Expert
Works as advertised.
Most of all, I must use the 25W AC adapter came with it. Other smaller than 25W of AC adapter does not work properly.
I am so happy still after years of use.
Most of all, I must use the 25W AC adapter came with it. Other smaller than 25W of AC adapter does not work properly.
I am so happy still after years of use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on July 10, 2024
Posted by: Yashica
If it’s not compatible,to your device,it won’t work.
Written by a customer while visiting Samsung US
Customer Rating
5
Simple and Easy to use
on August 5, 2024
Posted by: itsdankantu
Expertise:Intermediate
Works Perfect to Charge Watch Phone and buds at the same time.. I have no problems with this products I highly recommend this if you have the 3 products that need charging.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US