Customer reviews from Samsung US
Samsung - Wireless Charger Pad Trio - White
Average customer rating
2.6
(129 Reviews)
Rating breakdown 129 reviews
5 Stars
34
4 Stars
11
3 Stars
9
2 Stars
25
1 Star
50
37%of customers recommend this product.
(
38 out of
102)
Customer Reviews for Samsung - Wireless Charger Pad Trio - White
Customer Rating
3
Not good !
on April 6, 2023
Posted by: Gustavo
from Miami, FL
Expertise:Intermediate
Recently i bought this item but, the light keeps blinking and not charge my Samsung Galaxy Watch.
Only charge my phone and my buds. What i need to do ?
Only charge my phone and my buds. What i need to do ?
No, I would not recommend this to a friend.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, April 6, 2023
Hello Gustavo, thank you for your feedback on your Samsung Wireless Charger Trio. Without knowing what Samsung Galaxy Watch model you own, we can say that this device is compatible with Samsung Galaxy Watch3 and newer models and as well as the Galaxy Watch Active and Galaxy Watch Active2. If you have one of these models, we have provided a link to the Samsung Support Team to assist with further troubleshooting on the charging. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Works Great.
on May 14, 2023
Posted by: PJGA
from Texas
Expertise:Intermediate
Mine works great. Always fast charges my S22 Ultra and Samsung Watch just fine. Never had an issue. The only question I've had is how do I get an extra plug for it? Samsung tech support has not been very helpful in that department.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Watch with D-Buckle belt will not work.
on May 16, 2023
Posted by: Sadbuyer
Expertise:Beginner
I bought this product. Cannot use at all. Watch with D buckle belt will not work. If you have d buckle removeable belt do not buy this. I have d buckle belt and cannot use.
Features
1
Design
1
Value
1
Response from Samsung USBy Debra, Social Commerce, June 21, 2023
Salutations,
Thank you for finding the readily available time out of your lively day to share your sentiments with us about your Samsung Wireless Charger Trio. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. If you are having trouble charging your Galaxy Watch when using your D-Buckle Band, we recommend utilizing the wireless charging puck that is included with the purchase of your Galaxy Watch to charge your device, if you do not want to remove the straps of your watch band. If you have any questions or if you would like any further assistance, feel free to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
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Thank you for finding the readily available time out of your lively day to share your sentiments with us about your Samsung Wireless Charger Trio. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. If you are having trouble charging your Galaxy Watch when using your D-Buckle Band, we recommend utilizing the wireless charging puck that is included with the purchase of your Galaxy Watch to charge your device, if you do not want to remove the straps of your watch band. If you have any questions or if you would like any further assistance, feel free to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
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Written by a customer while visiting Samsung US
Customer Rating
5
Meet this tiny hero...
on June 1, 2023
Posted by: JMMorris131
Expertise:Expert
Meet this tiny hero, the ultimate solution if you were on the hunt for a nifty way to juice up multiple gadgets simultaneously. It's a dream come true for all you Samsung aficionados rocking a Samsung Galaxy Watch, boasting a cunningly carved-out magnetic nook that cradles your watch in pure perfection. With a handful of coils hidden within, all you gotta do is plop your devices onto this wonder pad, and voila! They'll start soaking up power without the fuss of constant adjustments. To top it off, its flashy LED lights perform a captivating dance, revealing the mystical process of charging and when your precious devices have attained full power. Plus, this magical contraption is a globetrotter's best friend, making it a truly unrivaled solution, just as I promised.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed
on June 6, 2023
Posted by: Anonymous
from NJ
Expertise:Expert
I purchased this to charge all of my devices in one place. Unfortunately it has never worked for my watch. Cell phone and Buds charge perfectly and relatively fast but the watch, a Gear S3, never charged. No matter how I placed it on the device, it would give the initial indication of it charging, then stop. Now I have the S5 Pro with the D buckle and it cannot lay flat to rest on the charger. Not happy at all to still have to use a separate charger for my watch after buying this.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy Debra, Social Commerce, June 14, 2023
Greetings Rob,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Wireless Charger Trio. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. For orders placed on Samsung.com or the Shop App that were not picked up at a store, you have 15 days to request a return (30 days for POWERBots and Vacuums). Once requested, you’ll have an additional 15 days to print and mail your Return Shipping label. If you would like any further assistance, please feel free to contact Samsung Support when it is most convenient. Thank you for being a dedicated Samsung customer.
- Debra
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Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Wireless Charger Trio. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. For orders placed on Samsung.com or the Shop App that were not picked up at a store, you have 15 days to request a return (30 days for POWERBots and Vacuums). Once requested, you’ll have an additional 15 days to print and mail your Return Shipping label. If you would like any further assistance, please feel free to contact Samsung Support when it is most convenient. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
https://order-help.us.samsung.com/hc/en-us/articles/360057028614-What-is-Samsung-s-return-policy-
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Written by a customer while visiting Samsung US
Customer Rating
1
Charge in my watch.
on June 7, 2023
Posted by: Chilbyrd11
I bought this a month ago. The watch side is not working. Only worked once, on my Samsung 4 watch .
Response from Samsung USBy Debra, Social Commerce, June 14, 2023
Hello there Chilbyrd11,
Thank you for finding the readily available time out of your lively day to share your sentiments with us about your Samsung Wireless Charger Duo. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. For orders placed on Samsung.com or the Shop App that were not picked up at a store, you have 15 days to request a return (30 days for POWERBots and Vacuums). Once requested, you’ll have an additional 15 days to print and mail your Return Shipping label. We would recommend charging your Galaxy Watch with its original charger, if you are having an issue charging it with your Wireless Charger Trio. If you would like any further assistance, please feel free to contact Samsung Support when it is most convenient. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
https://order-help.us.samsung.com/hc/en-us/articles/360057028614-What-is-Samsung-s-return-policy-
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thank you for finding the readily available time out of your lively day to share your sentiments with us about your Samsung Wireless Charger Duo. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. For orders placed on Samsung.com or the Shop App that were not picked up at a store, you have 15 days to request a return (30 days for POWERBots and Vacuums). Once requested, you’ll have an additional 15 days to print and mail your Return Shipping label. We would recommend charging your Galaxy Watch with its original charger, if you are having an issue charging it with your Wireless Charger Trio. If you would like any further assistance, please feel free to contact Samsung Support when it is most convenient. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
https://order-help.us.samsung.com/hc/en-us/articles/360057028614-What-is-Samsung-s-return-policy-
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Written by a customer while visiting Samsung US
Customer Rating
1
Useless
on August 14, 2023
Posted by: AshleyGeez
from Lumberton, NJ
Expertise:Intermediate
Pretty excited when I saw this, because I was tired of having a million wires everywhere for my watch, headphones, and s23 ultra. Welp it has yet to work and will not charge anything. Not my S23 Ultra, my Galaxy Watch6, or my Buds Pro2. Really irritated and disappointed. No matter what I do it just keeps blinking red.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
1
Response from Samsung USBy Bethany, Social Commerce, August 17, 2023
Hi Ashley... We appreciate you taking the time to review the Samsung Wireless Charger Trio. We value your feedback as we continue to innovate and improve on the design and functionality of our products. There is a one-year warranty available on all Samsung devices. Please reach out to Samsung's warranty department for assistance. Thank you for being a valued customer. -Bethany
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Written by a customer while visiting Samsung US
Customer Rating
5
Not compatible with Watch 4/6 Classic
on August 17, 2023
Posted by: Kickrockz
It gets 5 for clearly letting me know that it's not compatible with my watch. Read people, it's only compatible with the watch 3, active 2 and active.
Written by a customer while visiting Samsung US