Customer reviews from Samsung US
Samsung - Wireless Charger Pad Trio - White
Average customer rating
2.6
(129 Reviews)
Rating breakdown 129 reviews
5 Stars
34
4 Stars
11
3 Stars
9
2 Stars
25
1 Star
50
37%of customers recommend this product.
(
38 out of
102)
Customer Reviews for Samsung - Wireless Charger Pad Trio - White
Customer Rating
3
Hard to use
on March 30, 2022
Posted by: CBSLC
from Salt Lake City, UT
my wife and i have a samsung s20fe and s21 5g and its a struggle to get both to work at the same time. its all about position on the charger and get 2 in just the right spot is tough. we spend way too much time fidgeting with this charger trying to get the orange lights to go green. its like playing some game. did samsung actually test this with 2 of their own large phones? if we had the ultra versions of the s21/s22, there is no way 2 would fit and work.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
No problems here
on June 17, 2022
Posted by: BigFig
from Seattle, WA
i read the negative reviews and have to think a number of ?s. is there some poor production control or a lot of counterfeit items out there? are people using thick cases that don't work with the charger (i used an oem folio case and it does slow down charging a bit.) are these pads connected to the correct oem power source? are they using older phones ,watches, or other manufacturers' phones that are perhaps not compatible? my experience with both the duo and trio has been wonderful. while you can't simply throw a phone in the devices' direction, i find the pads not overly difficult to position with devices on. the charging experience has been a little faster than advertised. i've had nothing but good experiences with the product.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
I don't see what the problem is
on June 18, 2022
Posted by: Anonymous
i saw all the negative reviews and they had me shook. actually got the product and used it. none of the issues that i've seen have i run into personally.
i don't get it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Wireless Trio Charging Pad
on July 6, 2022
Posted by: unipod
from Napa, CA
wireless fast-charging is the way to go.
the trio charging pad is a handy item and works as described but i wish the charging areas were better delineated, for ease of use.
for my needs i wish it had double watch slots.
the trio charging pad is a handy item and works as described but i wish the charging areas were better delineated, for ease of use.
for my needs i wish it had double watch slots.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
charges watch fine... doesn't charge phone
on October 27, 2022
Posted by: eric10k93
i assumed this would charge anything that supports qi charging. my galaxy watch 4 classic charges fine on this charger, but my phone does not... it's not a samsung phone... so i don't know if that's the issue, but it's pretty silly it wouldn't use generic qi charging. the phone does charge, but at a snails pace. i would have to leave it on the charger literally all day to get a full charge... that's obviously not practical.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
4
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, November 2, 2022
Eric10k93, thank you for your feedback on the Wireless Charger Trio. This charger was designed for the capabilities of Samsung's fast wireless charging, with that said, it is not to say that this charger won't work with any qi wireless capable device, you just may not see the full speeds that it can offer for Samsung Galaxy fast wireless charging capable devices. The thickness of your phone case if it is larger than 3mm thick can cause the charging to be slower. It may also depend on the charging cube you are using to plug in to the wall and the wattage that is being produced there. Please feel free to reach out to us with any further questions regarding your Samsung products. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Does exactly what they designed it to do
on March 25, 2023
Posted by: neon bandit
We have been using this charger for years and it works well. Like others have said I don't understand all of the negative reviews. It is a charger, and we regularly charge things with it...just like it is designed for. It charges 2 phones and a watch simultaneously without issue. I only withheld one star because it should be more powerful.
Written by a customer while visiting Samsung US
Customer Rating
3
Doesnt appear to work for newer devices
on March 31, 2023
Posted by: Just my luck
I have a Gal Z fold4, Gal bubs2 pro and Gal watch5. When charger is plugged in I get 2 blinking yellow lights. Not able to locate users manual on the site. It appears my devices do not work with this charger. If so, need a 3 in 1 that does.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, April 4, 2023
Hi there, thank you for your feedback on your Samsung Wireless Charger Trio. We have provided link below to the Samsung Support Team. They are available at any time to help you troubleshoot your device. Thank you for being a Samsung customer, and we look forward to assisting you further. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
1
Advice - Read before buying one! Slow charge.
on April 5, 2023
Posted by: EMS_Mx
Expertise:Intermediate
It does charge....my Galaxy telephone and buds. But no way it charges the watch. As I now realize, should have read comments before. I crushed my head seeing the 3rd red light blinking trying to find a way to charge the watch. Ah, no need to mention the (lack!) of speed when charging. Single device (S22 Ultra) overnight charge could not be even close to 80!!!
Over priced and considerably wide device to not deliver what it announces.
Over priced and considerably wide device to not deliver what it announces.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, April 6, 2023
Hello EMS_Mx, thank you for your feedback on your Samsung Wireless Charger Trio. Without knowing what watch series you are attempting to charge on this charger we can say that this device is only compatible with Galaxy Watch3 or newer models or Galaxy Watch Active or Galaxy Watch Active2. We have also included a link to the Samsung Support Team for further assistance in troubleshooting the charging speed you mentioned. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US