Customer reviews from Samsung US
Samsung - Wireless Charger Pad Trio - White
Average customer rating
2.6
(129 Reviews)
Rating breakdown 129 reviews
5 Stars
34
4 Stars
11
3 Stars
9
2 Stars
25
1 Star
50
37%of customers recommend this product.
(
38 out of
102)
Customer Reviews for Samsung - Wireless Charger Pad Trio - White
Customer Rating
1
Trash....utter disappointment
on August 13, 2021
Posted by: Duy Le
thought this sleek device would make my mess of a desk more organized, but given the speeds that its giving me i rather deal with cluttered wire with charging capailities than this device and no charge. thought it was my phone but speeds were slow on all devices. different wire? nope. how they can sell this device and charge such a premium i wont understand
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, August 17, 2021
Hello Duy Le, thank you for bringing this to our attention. I understand how important this is. In order for us to look into the issue further, please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143612624
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143612624
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
well designed slim, powerful charger.
on December 21, 2020
Posted by: MSPMT
i was looking for a charger to get rid of the transformer that is created when you plug in too many devices and this slim charger does that and charges faster than the wireless charger i had before. it is used to charge s20+, acitve watch, buds, live buds, and the watch 3. the only thing i don't like about it is it doesn't charge my tablet. no problem with charging 3 items. great device
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
The worst 1st-party wireless charger ever made
on March 20, 2025
Posted by: Anthony C
Expertise:Expert
If you use this charger with the new Galaxy Buds3 Pro, the charger will not be able to charge through any case including the official Samsung Clip Case. Instead, you'll need to take the earbuds out of the case, and precisely place the charging coil very tediously over the exact spot it needs to be placed in order to charge at 5W (this takes forever).
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, March 22, 2025
Hey Anthony,
Thank you for taking the time to share your experience with the Wireless Charger Trio. We understand the importance how important a seamless charging experience is and we appreciate your insight. The Wireless Charger Trio is designed to provide convenient multi device charging and its efficiency is optimized when devices are aligned correctly for the best charging performance. While certain cases may impact wireless charging, ensuring proper placement can help maximize the charging speed and reliability. We are always wanting to enhance our products and your feedback is valuable in shaping future innovations. We thank you for your review. Thank you for being a valued Samsung customer!
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for taking the time to share your experience with the Wireless Charger Trio. We understand the importance how important a seamless charging experience is and we appreciate your insight. The Wireless Charger Trio is designed to provide convenient multi device charging and its efficiency is optimized when devices are aligned correctly for the best charging performance. While certain cases may impact wireless charging, ensuring proper placement can help maximize the charging speed and reliability. We are always wanting to enhance our products and your feedback is valuable in shaping future innovations. We thank you for your review. Thank you for being a valued Samsung customer!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
5
don't listen to the bad reviews!
on June 19, 2024
Posted by: Laila
from new york
I don't know why this has such bad reviews?? it is not hard to work at all, you plug it in and put your devices on it, easy peasy. if people really can't figure that out then i've lost all hope for humanity. charges my s22 ultra, buds2, and watch6 all perfectly, definitely worth it if you have more than one device!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A great option to charge all your devices.
on November 4, 2020
Posted by: Breadman
this is a great option for all mobile device users. my z fold 2 lasts longer than a day on a charge but charging all my devices from one plug is long overdue.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
WARNING: DOESN'T CHARGE ALL WATCHES
on February 2, 2021
Posted by: FrogLip
bought both the duo and trio. neither charge the watch. the charger actually zaps the watch battery - it's an anti-charger.
charging is slow for the phone. fine for the earbuds.
the guidelines for this review prohibit me from mentioning the customer support received. i note that for you to interpret.
if you like devices that don't work as advertised and listening to hold music, then this is the product for you!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
It works great
on February 18, 2021
Posted by: Sid1
my wireless charger works great, i only have my s21 and buds+. i know is not the fastest charger out there, but it really does the job especially at night that i am not using my phone. can't complaint here.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
wireless flat charger
on October 28, 2021
Posted by: pgs1
from Midland tx
i purchased the samsung wireless flat charger about four months ago. the charger has been flashing yellow every time i try to plug the charger into the wall outlet. after i purchased the charger it worked great for about a month, now it does not, all i see is a yellow light flashing. what can do?
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy Carrie Galvan, Samsung Cares, November 8, 2021
Hello pgs1, thank you for reaching out. I understand what you're going through. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01001490/#wireless-charger-has-a-blinking-light) to an article that will help you troubleshoot the blinking light. If you are still having issues, please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143862716
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143862716
^Elizabeth
Written by a customer while visiting Samsung US