Customer Reviews for Presto - Precise Digital Pressure Canner - Black
Customer Rating
3
Broke down after 1 year and 3 or 4 uses
on August 7, 2025
Posted by: Sammy
Bought this canner approximately 1 year ago. Tried to pressure can today. Machine started the heat process and then quit. No power to the display. Yes there is power to the outlets.
Response from https://www.gopresto.com/By PrestoCS, August 8, 2025
Double check to see if the cord is connected properly to the canner. If that checks out, call us so we can help you further. Call 1-800-877-0441 We are available weekdays, 8-4 CT.
I received as a gift because I really wanted one. I have to stop process several times to clean gasket and lid which only has steam build up On them. I might get lucky after third round to have the peg come up. It’s not been fun canning and I will have 50 pts of beans in a week
No, I would not recommend this to a friend.
Response from https://www.gopresto.com/By PrestoCS, July 10, 2025
We're sorry to hear there's a problem with the canner. For most, it really is a fun canner. Let's work on this together! Call our Customer Service Team so we can help you figure this out. Call 1-800-877-0441. We're available weekdays, 8-4 CT.
I was a little nervous because I do NOT like the old skool methods and this has been amazing!
Response from https://www.gopresto.com/By PrestoCS, July 1, 2025
AWESOME! So happy to hear you are loving the canner. Of course there can be a little anxiety when using anything new. We're glad to hear it's working well for you. Give us a call if you have any canner or canning questions. We'd love to chat. Call 1-800-877-0441. We're available weekdays, 8-4 CT.
I have owned mine for over a year but went to use it for the third time and I’m getting and error message. When I looked up the error code it had to do with the heating plate. For the amount of money I paid I would expect to get more than 3 uses out of this.
Response from https://www.gopresto.com/By PrestoCS, May 19, 2025
We are sorry to hear of the error message. Call our Customer Service Team and we will help you. Call 1-800-877-0441. We are available weekdays, 8-4 CT.
I gave 1 star out of frustration. I purchased this Dec 2024 and canned chicken, green beans and carrots- all jars failed to seal and I don’t know why. While I’m new at canning - all steps were followed and no error messages were received. I like the ease of the electric canning process.
Response from https://www.gopresto.com/By PrestoCS, January 22, 2025
We are sorry to hear of your frustration and understand. Because there was no error code, this could be a canning lid issue, rather than a canner issue. Please call us so we can help you. Call 1-800-877-0441. We're available weekdays, 8-4 CT. We'll troubleshoot with you and determine the best best course of action for you.
Our canner arrived very quickly! It's much easier to use than a conventional canner and the laminated instruction sheet that came with it is well written and easy to follow. We broke it in by canning some sweet potatoes in quarts and it performed flawlessly,,,so far, very pleased!
This canner has been on the shelf more than being used. First lid was bad and they sent me a new lid. It worked a couple of times after that now the seal won’t stay put so it never comes to full pressure. Now it’s blowing breakers. I have wasted so much time and food with this thing. I would not recommend it AT ALL.
Response from https://www.gopresto.com/By PrestoCS, November 27, 2024
We are sorry to hear the canner is not working for you. Please call us so we can discuss this. Call 1-800-877-0441; we are available weekdays, 8-4 CT.