Customer Reviews for Presto - Precise Digital Pressure Canner - Black
Customer Rating
1
Disappointed customer
on March 22, 2026
Posted by: Papspony
Gender:Male
I keep having jars not seal I've used it twice and lost jars both times love the canner but can't keep losing chicken I'm an experienced canner of many years and I'm not happy with this machine I followed the cheat sheet step to step
No, I would not recommend this to a friend.
Response from https://www.gopresto.com/By PrestoCS, March 23, 2026
We're so sorry to hear this! Give us a call so we can troubleshoot with you and see how we can help. Call our Customer Service Team at 1-800-877-0441. We're available weekdays, 8-4 CT.
I love this canner. My only negative comment is it doesn't beep anymore or it is so soft that I can't hear it. the first time I used it, it was nice and loud. Is there a way to turn up the sound?
I would recommend this to a friend!
Response from https://www.gopresto.com/By PrestoCS, March 11, 2026
We're sorry to hear the beeping is low. Please call our Customer Service Team so we can help you. Call 1-800-877-0441. We're available weekdays, 8-4 CT.
Love the canners. I only gave four stars instead of five, because I have two. One has the pressure valve on the front, but the other is on the back of the lid which feels a bit unsafe , because you have to reach across steam to put the valve cap on.
I would recommend this to a friend!
Response from https://www.gopresto.com/By PrestoCS, September 30, 2025
The model you have with the regulator on the back of the cover was our original version. Although we felt confident this was a safe design, (as did Underwriters Laboratories) we did change the regulator location to the front as you see in current models. We're glad you're loving the canners. We appreciate your review. Happy canning!
I bought this a year ago and never used it.i made one batch and it worked fine and now making another batch it created an error that the gasket needs to be replaced. Tried calling into the company and there was no answer and it was about 10:00am. Not the best support.
No, I would not recommend this to a friend.
Response from https://www.gopresto.com/By PrestoCS, September 3, 2025
We're so sorry you couldn't get through yesterday. We were experiencing phone issues but we are now taking calls today. Give us a call and we will help you! Call 1-800-877-0441.
Purchaed on 9/30/2024 and by 8/30/25 the display died and beeping noise started and would not stop - sent request for WARRANTY assistance - not heard back yet . Also, the interior has started to flake off. OVERALL - love this easy process especially as I was a first timer canner last year.
Response from https://www.gopresto.com/By PrestoCS, September 2, 2025
We're sorry to hear this about your canner. Our Team is answering emails in the order that they are received but rest assured, we will help you. Thank you for reporting your issues. We're glad it's worked well for you, especially as a first timer. We're here to help in any way.
I was told it was easy peasy…and it is. Directions are clear. The Presto Canner takes you through like holding your hand.
I would recommend this to a friend!
Response from https://www.gopresto.com/By PrestoCS, August 18, 2025
Glad you like it and thanks for the review. We include a Quick Start Guide for 'hand holding' but also include an extensive manual for any questions you may have. Let us know if you ever have any canner or canning questions. Call 1-800-877-0441 and a rep will gladly assist you. We're available 8-4 CT, weekdays.