Customer reviews from 4moms.com
4moms - mamaRoo sleep bassinet - birch
Average customer rating
3.6
(467 Reviews)
Rating breakdown 467 reviews
5 Stars
224
4 Stars
63
3 Stars
41
2 Stars
37
1 Star
102
66%of customers recommend this product.
(
270 out of
410)
Customer Reviews for 4moms - mamaRoo sleep bassinet - birch
Customer Rating
4
Shuts off after 4hrs
on February 7, 2024
Posted by: Elephantlover
from Union springs ny
The only thing I don't like about this is it shuts off after 4hrs
I would recommend this to a friend!
Response from 4moms.comBy Hillary, Customer Care, February 12, 2024
The 4-hour shutoff feature is standard across our MamaRoo products. In the MamaRoo Sleep® Bassinet, it is a feature that helps to begin the transition from bassinet to crib. Most newborns will fall asleep within a 4-hour timeframe and will not feel the motion stop. You can easily turn the motion back on via the 4moms app or on the unit itself.
Written by a customer while visiting 4moms.com
Customer Rating
5
Game Changer!
on February 27, 2024
Posted by: Des Holla
from Phoenix, AZ
This thing has been a lifesaver since we’ve had it and I am so thankful for how easy it is for baby to sleep in and for us to use it!
I would recommend this to a friend!
Response from 4moms.comBy 4moms, Customer Success, February 29, 2024
Music to our ears! We are so glad you and your LO love the 4moms® MamaRoo Sleep® Bassinet. :)
Written by a customer while visiting 4moms.com
Customer Rating
2
Shuts off randomly
on May 13, 2024
Posted by: Girlmomma
from San Antonio, Tx
I bought this bassinet in hopes of absolutely loving it for my daughter! Which honestly I DO! However….. it will randomly shut off and start blinking. There is NO obstruction or anything so I’m unsure why it does it! My daughter loves the shh noise and the motion but when it shuts off it does it suddenly and it will wake her up! I am disappointed in that aspect of it! Sometimes the motion the motor is a little loud and sounds like it’s struggles to stay on which my daughter is UNDER the weight limit so that shouldn’t be a problem! Other than those two flaws we do really love the bassinet it’s just unfortunate how it will randomly shut off.
I would recommend this to a friend!
Response from 4moms.comBy Jennifer, Customer Care, May 13, 2024
I’d like to assist you and learn more about your experience. It doesn’t appear that you’ve been in contact with our Customer Care team, so please keep an eye out for an email from support@4moms.com.
Written by a customer while visiting 4moms.com
Customer Rating
3
Can’t remove any of outer fabric
on May 23, 2024
Posted by: Alyssa
from Bryan, Tx
Over all the bassinet seems nice, but I can’t believe they would make something for babies with a massive amount of light colored fabric that can’t be removed so all you can do is “spot clean” it. With the disasters babies are capable of, even as newborns and especially in their sleep spaces, it should ALL be removable and machine washable.
I would recommend this to a friend!
Response from 4moms.comBy Jennifer, Customer Care, May 24, 2024
Thank you for your candid feedback.
The 4moms® MamaRoo Sleep® Bassinet was designed to be a safe sleep surface.
All our products meet the regulations and laws established and enforced by the U.S. Consumer Product Safety Commission (CPSC) and their regulatory counterparts around the world.
The 4moms® MamaRoo Sleep® Bassinet was designed to be a safe sleep surface.
All our products meet the regulations and laws established and enforced by the U.S. Consumer Product Safety Commission (CPSC) and their regulatory counterparts around the world.
Written by a customer while visiting 4moms.com
Posted by: H Acton
from Birmingham AL
Verified Purchase:Yes
We bought this hoping the movement would help our baby sleep better but really did nothing for him. He could care less really…. Then we only used the white noise machine for a bit…. Just stick with a nice regular bassinet.
No, I would not recommend this to a friend.
Response from 4moms.comBy Jennifer, Customer Care, July 1, 2024
Thank you for your candid feedback.
Written by a customer while visiting 4moms.com
Customer Rating
2
Squeak
on August 25, 2024
Posted by: Logan
from Indiana
Had for about 6 months before it started squeaky so loud we couldn’t stand it. I have a hard time with something so expensive to behave like this. Needs significant improvement or price reduction.
No, I would not recommend this to a friend.
Response from 4moms.comBy 4moms, Customer Success, September 3, 2024
We're sorry to hear you've experienced an issue, Logan. Our Customer Care team sent an email to you to initiate a warranty claim. Please work with them directly so that they can assist further.
Written by a customer while visiting 4moms.com
Customer Rating
2
Great idea, terrible implementation
on August 26, 2024
Posted by: OllieDream
This thing stops swinging randomly despite my baby being well under the weight limit. Super frustrating!
No, I would not recommend this to a friend.
Response from 4moms.comBy Jennifer, Customer Care, August 28, 2024
We're sorry to learn there is a problem with your 4moms® MamaRoo Sleep® Bassinet. It doesn’t appear that you’ve been in contact with our Customer Care team, so please keep an eye out for an email from us.
Written by a customer while visiting 4moms.com
Customer Rating
2
Loved for a while
on November 7, 2024
Posted by: ocmu5
from Nevada
I loved this bassinet the first 4 months- my baby sleeps SO good in it! But then suddenly it’s making this loud obnoxious sound and I can’t figure out why. She’s still under the weight limit and doesn’t roll. It also makes the noise if she’s not in it so it’s not that she’s ’heavy’ So disappointing because it’s cost SO much.
No, I would not recommend this to a friend.
Response from 4moms.comBy 4moms, Customer Success, November 8, 2024
We're so sorry to hear you're having some trouble with your 4moms® MamaRoo Sleep® Bassinet. Our Customer Care team sent you an email so that we can start to assist you further. Please reply with the requested information, and we'll take the next steps right away.
Written by a customer while visiting 4moms.com