Customer reviews from 4moms.com
4moms - mamaRoo sleep bassinet - birch
Average customer rating
3.6
(467 Reviews)
Rating breakdown 467 reviews
5 Stars
224
4 Stars
63
3 Stars
41
2 Stars
37
1 Star
102
66%of customers recommend this product.
(
270 out of
410)
Customer Reviews for 4moms - mamaRoo sleep bassinet - birch
Customer Rating
5
My daughter loved it
on August 16, 2023
Posted by: Madison
from Los Angeles
My daughter was a newborn when we started using the mamaroo sleep bassinet and she loved it. It is pretty small and they will outgrow it pretty fast, around 3 months but its worth it. The only negstive thing is that the mattress is small and flimsy and you have to make sure to clean it thoroughly and dry it out. These types of mattresses can grow mould easily
I would recommend this to a friend!
Written by a customer while visiting 4moms.com
Customer Rating
2
Bluetooth connection rarely works
on September 22, 2023
Posted by: MomCO
from Colorado
When needed from bed at 1am the bassinet Bluetooth to my phone fails to connect so I cannot control the speed or turn off motion. This is extremely frustrating! Also the display light is so bright and will not turn down or off once selected. Nice bassinet otherwise.
No, I would not recommend this to a friend.
Response from 4moms.comBy Jennifer, Customer Success, September 22, 2023
We apologize for your less-than-awesome experience and want to make this right for you. Please keep an eye out for an email from support@4moms.com.
Written by a customer while visiting 4moms.com
Customer Rating
1
Don't Buy
on October 17, 2023
Posted by: Elisabeth
from KY
I had this for my first son and it turns on and stops after seconds and just flashes. Complete waste of money.
Response from 4moms.comBy Kaitlyn, Customer Success, October 17, 2023
We're so sorry to hear that you've had trouble with your 4moms® MamaRoo Sleep® Bassinet. Please look out for an email from our Customer Support team so we can assist you with this.
Written by a customer while visiting 4moms.com
Customer Rating
4
Nice bassinet, but squeaky
on October 28, 2023
Posted by: Quinn
I love the look, functionality, size, and sturdiness of the bassinet. The only issue is it started squeaking once my baby hit about 12 pounds. It doesn’t squeak when he isn’t in it, but once I lay him down it squeaks again.
Written by a customer while visiting 4moms.com
Customer Rating
2
App sucks.
on November 6, 2023
Posted by: Blindy19
from Pittsburgh
Bassinet is nice. Works as should. But the connection to app sucks. Got it set up and everytime i ooen app it wont connext. And when it does connext the timer doesnt work. This shouldnt happen for how much money was spent on it. The app is just terrible.
No, I would not recommend this to a friend.
Written by a customer while visiting 4moms.com
Customer Rating
1
Upset
on January 13, 2024
Posted by: Aliyah
from Tallahassee Florida
I really wanted to love this product, but it has started squeaking and shutting off. My 3 month old has health issues that keep him up already, and this bassinet just makes things worse. There’s no way this thing should already be making noise when turned on. I’m so upset about this.
No, I would not recommend this to a friend.
Response from 4moms.comBy Hillary, Customer Care, January 17, 2024
We're so sorry to hear you've run into an issue with your 4moms® MamaRoo Sleep® Bassinet! We emailed you directly so that we can begin to assist you under the warranty terms. Please reply with the requested information when you get the chance so that we can help get you up and running.
Written by a customer while visiting 4moms.com
Customer Rating
5
Beautiful bassinet
on January 30, 2024
Posted by: NnpMom
from Tennessee
My son loves this bassinet and has been such a good sleeper. He loves the gentle motion and white noise. We’ve been using it for 6 weeks and have had no issues. He is sleeping up to 8 hour stretches. I honestly prefer this over the snoo (what we had for my daughter).
I would recommend this to a friend!
Response from 4moms.comBy Jennifer, Customer Care, January 30, 2024
We're delighted to learn how much your little one loves his 4moms® MamaRoo Sleep® Bassinet!
Written by a customer while visiting 4moms.com
Customer Rating
1
Stopped working
on January 31, 2024
Posted by: Kylie22
from Austin tx
We LOVED this bassinet at first before it decided to stop working properly. It is now doing this jolting when in motion. If it’s not doing that then it makes a loud squeaking that sounds like wd40 but have no idea were you would spray to fix it.
If it continued to work properly I would give it 5 stars.
If it continued to work properly I would give it 5 stars.
No, I would not recommend this to a friend.
Response from 4moms.comBy Jennifer, Customer Care, February 1, 2024
I’d like to assist you and learn more about your experience. It doesn’t appear that you’ve been in contact with our Customer Care team, so we will be emailing you from support@4moms.com. Please be in touch at your earliest convenience.
Written by a customer while visiting 4moms.com