Customer reviews from 4moms.com
4moms - mamaRoo sleep bassinet - birch
Average customer rating
3.6
(467 Reviews)
Rating breakdown 467 reviews
5 Stars
224
4 Stars
63
3 Stars
41
2 Stars
37
1 Star
102
66%of customers recommend this product.
(
270 out of
410)
Customer Reviews for 4moms - mamaRoo sleep bassinet - birch
Posted by: RJ
from Costa Mesa
Verified Purchase:Yes
My baby doesn’t sleep great in it . Not a full waste but not worth the amount
Response from 4moms.comBy Hillary, Customer Success, August 1, 2022
We're sorry to hear the mamaRoo sleep bassinet experience has been less-than-awesome. If the 4moms Customer Success team can help with anything, please email Support@4moms.com.
Written by a customer while visiting 4moms.com
Customer Rating
1
Do not recommend...
on August 4, 2022
Posted by: Kathy
from Seattle, WA
This bassinet was a disappointment. It does not rock for over 4 hours, no cry detection, glitchy app and worst of all... when it's stationary, it leans to one side due to the way it's mounted to the base. Our infant ROLLED to the side each time it stopped. So dangerous.
No, I would not recommend this to a friend.
Response from 4moms.comBy Hillary, Customer Succes, August 5, 2022
We're so sorry to hear the mamaRoo sleep bassinet experience has been less-than-awesome. Please be assured that the safety of your little one is of utmost importance to us here at 4moms®. Our Customer Success team responded to your initial email you sent in March, however, we did not hear back from you. Please email Support@4moms.com. We want to do everything we can to make this right for you.
Written by a customer while visiting 4moms.com
Customer Rating
4
Great features
on August 9, 2022
Posted by: Lindsay14
from Florida
My baby has been sleeping in this since she was born and loves it. The only problem with my bassinet is that it will randomly shut off and when it does this it causes my baby to wake up. I’m not sure if it is a mechanical issue or what. Sometimes it will shut off multiple times throughout the night, and when I try to turn it back on it will take a minute to start going again. Overall though my baby has loved it.
I would recommend this to a friend!
Response from 4moms.comBy Ashley, Customer Success, August 9, 2022
We would like to look into this issue with you, Lindsay! The 4moms® MamaRoo Sleep® Bassinet has an auto shut-off feature after four hours, but if your bassinet powers off before the four-hour mark, the Customer Success team can address this. Please email Support@4moms.com for assistance.
Written by a customer while visiting 4moms.com
Customer Rating
5
Great perfect
on August 19, 2022
Posted by: Imronbek
from Downers Grove, IL
This customer did not provide a text review.
Written by a customer while visiting 4moms.com
Customer Rating
3
Good but stopped working after a year
on September 15, 2022
Posted by: Scotlyn
from Oceanside, CA
I bought this for my first son and he used it for 3 months before we moved him to his crib. We just had our second baby and now it doesn’t work. It sat in storage so it’s pretty disappointing that we weren’t able to use it for our second son. So kind of a waste of money in my opinion, but I guess it was nice when it did work.
No, I would not recommend this to a friend.
Response from 4moms.comBy Hillary, Customer Success, September 16, 2022
We're so sorry to hear the mamaRoo sleep bassinet experience has been less-than-awesome. If the 4moms Customer Success team can help with anything, please email Support@4moms.com.
Written by a customer while visiting 4moms.com
Customer Rating
4
It’s pretty good
on September 19, 2022
Posted by: Alicia
from Omaha, Ne
My Baby sleeps really wel when it’s moving. But it has a stupid auto shut off at 4 hours and it never fails my baby wakes up within 30 mins. Now if I can notice it turned off and get back going I can get a total 6-8 hours of sleep from her. But if I don’t we are awake at 4 hours
I would recommend this to a friend!
Response from 4moms.comBy Ashley, Customer Success, September 20, 2022
We appreciate this feedback, Alicia. The 4-hour shutoff feature is standard across our MamaRoo products. In the 4moms® MamaRoo Sleep® Bassinet, it is a feature that helps to begin the transition from bassinet to crib. Most newborns will fall asleep within a 4-hour timeframe and will not feel the motion stop. You can easily turn the motion back on via the 4moms app or on the unit itself.
Written by a customer while visiting 4moms.com
Posted by: Christian
from Tennessee
Verified Purchase:Yes
It’s really loud not recommended
No, I would not recommend this to a friend.
Response from 4moms.comBy Ashley, Customer Success, September 21, 2022
We're sorry to hear this, and the 4moms Customer Success team can look into this with you. Please email Support@4moms.com so that we can help out right away.
Written by a customer while visiting 4moms.com
Posted by: Jean
from Texas
Verified Purchase:Yes
This bassinet is really a big help to the Moms and Dads of the precious baby occupying the bassinet. They will get more rest, which is so needed.
I would recommend this to a friend!
Written by a customer while visiting 4moms.com