Customer reviews from 4moms.com
4moms - mamaRoo sleep bassinet - birch
Average customer rating
3.6
(467 Reviews)
Rating breakdown 467 reviews
5 Stars
224
4 Stars
63
3 Stars
41
2 Stars
37
1 Star
102
66%of customers recommend this product.
(
270 out of
410)
Customer Reviews for 4moms - mamaRoo sleep bassinet - birch
Customer Rating
2
Great at first now it sucks
on July 2, 2022
Posted by: Trysta
from Colorado
For the first three months the bed was WONDERFUL. Fast forward 2 months… Now it leans to one side and wobbles, we have had to take the top off because pieces have come apart, it makes loud squeaking noises. Not to mention the screen randomly shuts off. Super disappointed in the product… We have multiple 4moms products and this will be thrown out and not used with our next.
No, I would not recommend this to a friend.
Response from 4moms.comBy Hillary, Customer Success, July 3, 2022
We're so sorry to learn of your experience with the bassinet and we can help with this. Please email Support@4moms.com for assistance, and our Customer Success team will follow up with you as quickly as possible.
Written by a customer while visiting 4moms.com
Posted by: Samuel Infante
from Hackensack New Jersey
Verified Purchase:Yes
Shipping was perfect and on time.. My wife loved it.
I would recommend this to a friend!
Response from 4moms.comBy Kaitlyn, Customer Care, July 5, 2022
We're so glad to hear this! We hope your little one loves their new bassinet.
Written by a customer while visiting 4moms.com
Posted by: Desiree
from Fairfax, VA
Verified Purchase:Yes
My baby loves this! It is perfect to place a swaddles baby in to sleep. I love that the sides are mesh! It is also the perfect height to change the diaper in as well. My baby loves the tree swing movement and it’s great that it also has white noise/music amd you can control how strong the movement is.
I had planned to use the Halo bedside sleeper and this for naps but babies need movement and she sleeps so much better in this!
I had planned to use the Halo bedside sleeper and this for naps but babies need movement and she sleeps so much better in this!
Response from 4moms.comBy Kaitlyn, Customer Care, July 5, 2022
YAY! We are so happy to hear this. Here's to a good night's sleep for you and your little one!
Written by a customer while visiting 4moms.com
Posted by: Samantha Henry
from Texarkana,TX
Verified Purchase:Yes
Great customer service! Baby isn’t here yet, but super excited to use it when baby comes.
I would recommend this to a friend!
Written by a customer while visiting 4moms.com
Posted by: Anonymous
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting 4moms.com
Posted by: Kelsey
from Utah
Verified Purchase:Yes
Automatically turns off at 4 hours and you can’t extend that time so it will wake your baby every time. Also the light is super bright so even in a black out room it’ will also wake your baby.
No, I would not recommend this to a friend.
Response from 4moms.comBy Hillary, Customer Success, July 27, 2022
We're sorry to hear the MamaRoo Sleep® Bassinet experience has been less-than-awesome. The 4-hour shutoff feature is standard across our mamaRoo products. In the mamaRoo sleep bassinet, it is a feature that helps to begin the transition from bassinet to crib. Most newborns will fall asleep within a 4-hour timeframe and will not feel the motion stop. You can easily turn the motion back on via the 4moms app or on the unit itself. If the 4moms Customer Success team can help with anything, please email Support@4moms.com.
Written by a customer while visiting 4moms.com
Posted by: Anonymous
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting 4moms.com
Posted by: Mbsmith
from Pittsburgh pa
Verified Purchase:Yes
One of the best products I’ve seen for infant care. We’ll thought out and very well engineered.
I would recommend this to a friend!
Response from 4moms.comBy Hillary, Customer Success, August 1, 2022
Your kind words have brightened our day - thank you.
Written by a customer while visiting 4moms.com