Customer reviews from 4moms.com
4moms - mamaRoo sleep bassinet - birch
Average customer rating
3.6
(467 Reviews)
Rating breakdown 467 reviews
5 Stars
224
4 Stars
63
3 Stars
41
2 Stars
37
1 Star
102
66%of customers recommend this product.
(
270 out of
410)
Customer Reviews for 4moms - mamaRoo sleep bassinet - birch
Posted by: SGBF
Verified Purchase:Yes
Sets up easily and very easy to use. Love that it can be controlled on my phone.
Response from 4moms.comBy Ashley, Customer Success, April 28, 2022
This has got us smiling ear to ear. We're so glad you're happy with your mamaRoo sleep bassinet!
Written by a customer while visiting 4moms.com
Customer Rating
1
Shakes
on May 3, 2022
Posted by: Tiff
from Trumann
I just now started using the mamaroo bassinet for my daughter and it smells like it burning and shakes super bad on every setting. I tried unplugging and even changing the settings to lower and it shook worse to where she almost rolled. I honestly think these are not safe for newborns and do not recommend. I’ve reached out to customer service and have yet to hear back
No, I would not recommend this to a friend.
Response from 4moms.comBy Hillary, Customer Success, May 4, 2022
We're so sorry to learn of your experience with the bassinet. The safety of your little one is of utmost importance to us here at 4moms. Jennifer from our Customer Success team responded to your initial email in April and is reaching out again today. Please work with her directly as we want to do everything we can to make this right for you.
Written by a customer while visiting 4moms.com
Customer Rating
3
Squeaky
on May 4, 2022
Posted by: Rlipinski
from Toledo ohio
I bought this less then a month ago and as soon as we put it together it was crooked and now it makes a awful squeaking noise. Unbearable
No, I would not recommend this to a friend.
Response from 4moms.comBy Hillary, Customer Success, May 5, 2022
I'm sorry to hear you're having trouble with your new MamaRoo Sleep Bassinet. We can help with this. Please email Support@4moms.com for assistance, and our Customer Success team will follow up with you as quickly as possible.
Written by a customer while visiting 4moms.com
Customer Rating
2
We love it but it definitely needs work for the $$
on May 25, 2022
Posted by: msummers54
from Indiana
My daughter absolutely loves this, she sleeps really well in it! BUT for the money your paying I expected way more outta this. It speaks after just a couple of months and has to be readjusted very often. The app lags so bad and sometimes the touch screen does work. The price needs to come down or fix the bugs
I would recommend this to a friend!
Response from 4moms.comBy Kaitlyn, Customer Care, May 27, 2022
We're sorry to hear that your experience hasn't been perfect. Please reach out to our Customer Success team at support@4moms.com for assistance.
Written by a customer while visiting 4moms.com
Customer Rating
5
Great for us
on June 4, 2022
Posted by: DAT1NAVYGUY
from California
Just opened it today I’m impressed
I would recommend this to a friend!
Written by a customer while visiting 4moms.com
Posted by: jaime
from Pittsburgh,PA
Verified Purchase:Yes
Bbay slept through the night. loved it!
I would recommend this to a friend!
Response from 4moms.comBy Ashley, Customer Success, June 8, 2022
This is music to our ears, Jaime!
Written by a customer while visiting 4moms.com
Customer Rating
5
Super necessary
on June 9, 2022
Posted by: Jamesmommy
from Westchester, NY
Hate to admit it but the first few weeks were so hard. At my lowest, I found this bassinet and ordered it. It felt like forever to come because time was so messed up for me but when it did, it was like a new day. My SO put it together fast and we turned it on just to be safe based on some of the reviews we read. But it worked great. Put James (our son) in it and he just loved it. It was so crazy! He naps in it. And sleep longer at night (tho not as long as i would like - but it is still WAYYYYY better than before). This bassinet has changed our lives. TY!!!!!
I would recommend this to a friend!
Response from 4moms.comBy Ashley, Customer Success, June 10, 2022
We are elated that the MamaRoo Sleep® Bassinet has been so helpful! This is just what we love to hear.
Written by a customer while visiting 4moms.com
Customer Rating
4
Great tech!
on June 16, 2022
Posted by: C Johnson
We loved the motions and the sounds! I felt very comfortable letting my baby sleep in this. He slept wonderfully in it! A little heavy and creaked every once in a while.
I would recommend this to a friend!
Response from 4moms.comBy Jennifer, Customer Success, June 17, 2022
We're committed to ensuring your experience is perfect. Please email support@4moms.com so we can assist with the creaking sound you experienced.
Written by a customer while visiting 4moms.com