Customer reviews from 4moms.com
4moms - mamaRoo sleep bassinet - birch
Average customer rating
3.6 out of 5
3.6
(467 Reviews)
Open Ratings Snapshot
Rating breakdown 467 reviews
5 Stars
224
4 Stars
63
3 Stars
41
2 Stars
37
1 Star
102
66%of customers recommend this product. 
(
270 out of 410
)
Best Buy Privacy Policy
Customer Reviews for 4moms - mamaRoo sleep bassinet - birch
Customer Rating
4 out of 5
4
Modern Mommy best friend!
on December 3, 2020
Posted by: BrittRay27
from CT
I was gifted the mamaRoo sleep bassinet by 4moms for product testing. The bassinet has the same high tech features of the swing that we love SO much with a very modern look that blends into the aesthetic of our home. We loved the bassinet for nap time and the app timer feature. You can change motion type, speed and sound from the couch while your little one sways to sleep. This product is a modern mommy’s best friend!
I would recommend this to a friend!
Written by a customer while visiting 4moms.com
Customer Rating
4 out of 5
4
Get more sleep for you AND your baby!
on December 4, 2020
Posted by: mamaEJ
from Las Vegas, NV
This bassinet has been a huge help for this tired mama! My baby is a light sleeper and usually wants to be held and swayed to sleep but thanks to mamaRoo sleep bassinet, I just put her down after nursing and the gentle motion rocks her to sleep! It also has a built in sound machine which helps baby stay asleep longer. It give me back a good 10-15 minutes each waking time - I now use that extra time to do my chores (cleaning pump parts etc), for valuable ME time or go right back to sleep (WIN!!). I didn’t feel the need to use the app much because the unit is easy and simple enough to operate with just a few taps and I’m on my way! I can imagine though how helpful this would be for those days during recovery when I wasn’t as mobile as I am now (baby is almost 3 months old) and operating it from my phone would be of much help. I only took off a star because of the abrupt motion when turned on (this jerking wakes my baby up), clicking sounds, and the prolonged humming after the unit is turned off - all of which happens occasionally but I was told by the support team is “normal”(great room for improvement imo).
I am so thankful to have been gifted this mamaRoo sleep bassinet by 4moms in exchange for a review. I would recommend and purchase it with my own money — for that extra time I get back and longer sleep for me AND baby is money well spent.
I would recommend this to a friend!
Written by a customer while visiting 4moms.com
Customer Rating
1 out of 5
1
Doesn’t work
on December 10, 2020
Posted by: Anonymous
from Colorado Springs, CO
I received the bassinet today and I put it together made sure the cardboard and screws were off including the styrofoam. When I turned it on and pushed a mode it moved for a sec and then the LED just flashes and doesn’t work, the music works but not the bassinet.
No, I would not recommend this to a friend.
Response from 4moms.comBy GeeCustomer CareDecember 14, 2020
Hi VioletCatz. Thank you for your feedback. We're sorry to hear you're experience has been less than awesome.

Since your bassinet is working, we canceled your replacement. However, if you are still in need of assistance or are having trouble, don't hesitate to continue working with Customer Care directly.

Best,
Alisha
Written by a customer while visiting 4moms.com
Customer Rating
5 out of 5
5
My baby loves it!
on December 11, 2020
Posted by: Sara
from Spring Branch Texas
So I have been using this bassinet since my baby was born and he loves it and would only wake up once, maybe twice a night. Then the bassinet movement part stopped working and my baby has been waking up 4-6 times a night. I kept forgetting to call customer care, but when I finally contacted customer care, they were so awesome and are replacing the base! I am very excited to get our sleep back on track!
I would recommend this to a friend!
Written by a customer while visiting 4moms.com
Customer Rating
5 out of 5
5
Awesome Bassinet
on December 13, 2020
Posted by: Max'smom
from Massachusetts
My husband's parents gave us this bassinet for our baby shower and we absolutely love love love it. Our son is a very restless sleeper and the motion and vibrate have been an absolute saving grace to help him relax, sleep and get back to sleep when he wakes himself up.
We love how sturdy this is and the overall size and adjustable height of the bassinet made it perfect for having him next to our bed for the first several months.
We also loved having the optional basket underneath for storage of swaddles and extra sheets etc.
It is more expensive than some of the other bassinets but it was worth every penny.
I would recommend this to a friend!
Written by a customer while visiting 4moms.com
Customer Rating
5 out of 5
5
The best bassinet hands down!
on December 14, 2020
Posted by: Lisbell
from New York
I just became a mom of my second baby and I can truly say this bassinet has changed our night life! I have used other bassinets and this one is the best one I’ve used. It’s compact and doesn’t take so much space, it has motions just like the mamaroo but in Flat surface which helps baby stay asleep even longer.
I also love the fact that I have the app where I can easily adjust the motions, put a timer, turn on and off and pretty much anything. I love everything about this bassinet and highly recommend to parents, it will change night time with you and your baby.
I would recommend this to a friend!
Written by a customer while visiting 4moms.com
Customer Rating
4 out of 5
4
Good Bassinet. Off-white, not white.
on December 18, 2020
Posted by: Paula
from Atlanta, Georiga
Verified Purchase:Yes
Would have much preferred a bright white color, but those is more of a beige, off white. Still a good bassinet, haven’t used it yet as baby girl isn’t born until February.
I would recommend this to a friend!
Written by a customer while visiting 4moms.com
Customer Rating
1 out of 5
1
on December 21, 2020
Posted by: Angelae
Verified Purchase:Yes
This customer did not provide a text review.
Response from 4moms.comBy GeeCustomer CareDecember 22, 2020
Hi Angelae. Thank you for your feedback of the mamaRoo sleep bassinet. We see that you have been working with the Customer Care team regarding your bassinet. As a courtesy, we shipped you a second bassinet that shows delivered 12/18. If you have not received, please work directly with FedEx to file a delivery claim.

Best,
Alisha
Written by a customer while visiting 4moms.com
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