Customer reviews from 4moms.com
4moms - mamaRoo sleep bassinet - birch
Average customer rating
3.6
(467 Reviews)
Rating breakdown 467 reviews
5 Stars
224
4 Stars
63
3 Stars
41
2 Stars
37
1 Star
102
66%of customers recommend this product.
(
270 out of
410)
Customer Reviews for 4moms - mamaRoo sleep bassinet - birch
Customer Rating
1
Great when it works!
on October 30, 2020
Posted by: Maddy
from York, PA
I bought this to use as a safe sleep space for my then newborn son. Loved that it had the motions and vibrations but is totally flat so he can nap in it safely! However, it has started turning off randomly- the control panel will blink and you have to turn it off and back on. I know there are sensors to turn it off if the baby moves too close to the edge, etc. but this is happening several times a day when my son is swaddled and not moving at all in the bassinet. In researching online it seems that unfortunately this is a pretty common problem. Love the product when it works but there is nothing worse than a baby being jarred awake after you get them down to sleep!
No, I would not recommend this to a friend.
Response from 4moms.comBy Gee, Customer Care, October 30, 2020
Hi Maddy. We’re so sorry that your experience with the mamaRoo sleep has been disappointing. Quality is so important to us, and thanks to feedback like yours, we’ve been able to address the issue you’ve described. It also looks like one of our Customer Care team members has reached out to begin the warranty replacement process. If there's anything else that our team can do to assist you, please don't hesitate to contact us.
Best,
Alisha
Best,
Alisha
Written by a customer while visiting 4moms.com
Customer Rating
5
Love the Features!
on November 6, 2020
Posted by: Walkinginmemphis
from Memphis TN
I didn’t have a bassinet with my first so I knew I wanted one this time. This one I am using in my living room for baby. I love that I can just connect it with the app. It is the perfect addition for baby to rest in!
I would recommend this to a friend!
Written by a customer while visiting 4moms.com
Customer Rating
5
Lifesaver!
on November 9, 2020
Posted by: Sgio517
from Mullica Hill, NJ
This bassinet has been a real lifesaver for us! Thanks to this bassinet our daughter is sleeping through the night from 10pm to me waking her at 6am and she is only 2 months. The sounds help keep her asleep and the motion helps us be able to just put her in an it will rock her right to sleep. No bouncing for an hour to try and get her sleeping before putting her down! Wish they had this back when we had our first born. Definitley highly recommend this bassinet to anyone looking to get some extra zzz's
I would recommend this to a friend!
Written by a customer while visiting 4moms.com
Posted by: Angela O
from Florida
Verified Purchase:Yes
I loved it ... Hope my baby likes it too ! Not noise at all and the movement features are so smooth .
I would recommend this to a friend!
Written by a customer while visiting 4moms.com
Posted by: Mindy white
from Louisiana
Verified Purchase:Yes
This is an awesome purchase my baby boy sleeps and not up all night now
I would recommend this to a friend!
Written by a customer while visiting 4moms.com
Customer Rating
5
Baby lovesss this
on November 25, 2020
Posted by: Chelsea M
from Rhode Island
This product is amazing! I can’t believe how wonderful it is for the price. Don’t be turned away by the problem reviews. This company has the absolute best costumer service if you have any issues. My little guy has terrible reflux and this helped him sleep so much.
I would recommend this to a friend!
Written by a customer while visiting 4moms.com
Posted by: Sarah
Verified Purchase:Yes
Absolutely love! Im already getting more sleep this second time around. Wish I had this when I had my son a few years back.
Written by a customer while visiting 4moms.com
Customer Rating
4
Saved our evening naps!
on December 3, 2020
Posted by: sreskew
from Greenville, SC
I absolutely love 4moms products due to their beautiful and functional design. The mamaRoo sleep bassinet is no different; its design is streamlined, functional, and classy, fitting in with any decor. My 3 month old is a great sleeper overall, but she has really struggled with her naps in the evening. The mamaRoo sleep bassinet has been a lifesaver for those times when she is a bit overstimulated/overtired, and needs some movement and sound to mesmerize her into dreamland. My husband and I went from holding a fussy baby every night between 5-11 PM, to putting her in the mamaRoo sleep bassinet and enjoying a couple of TV shows together between dinner and bedtime.
Some of our favorite features:
• The overall look of the bed
• The multiple movement options
• The built-in sound options (ESPECIALLY the “shhhh” which has majorly helped our daughter’s sleep!)
• Control via app so that we can turn up or down the speed or volume of sound, or set a timer to turn off the motion once she’s asleep
• Love the ability to adjust the height
• The overall look of the bed
• The multiple movement options
• The built-in sound options (ESPECIALLY the “shhhh” which has majorly helped our daughter’s sleep!)
• Control via app so that we can turn up or down the speed or volume of sound, or set a timer to turn off the motion once she’s asleep
• Love the ability to adjust the height
Some things we would improve:
• The bed makes a sort of “mechanical” buzzing sound the motion is running, and for a little while after motion is turned off. Doesn’t seem to bother our baby though.
• I wish there were small wheels or casters to make it more easy to move around, push away from the bed, etc. (similar to the 4moms Breeze Playard)
• The “power” button is bright in a pitch black room. I wish maybe that button was a “push” button” versus a touch panel, so that it doesn’t have to stay lit up to find it.
• The app crashed a few times, but worked very well for the most part.
• The bed makes a sort of “mechanical” buzzing sound the motion is running, and for a little while after motion is turned off. Doesn’t seem to bother our baby though.
• I wish there were small wheels or casters to make it more easy to move around, push away from the bed, etc. (similar to the 4moms Breeze Playard)
• The “power” button is bright in a pitch black room. I wish maybe that button was a “push” button” versus a touch panel, so that it doesn’t have to stay lit up to find it.
• The app crashed a few times, but worked very well for the most part.
I would recommend this to a friend!
Written by a customer while visiting 4moms.com