Customer reviews from 4moms.com
4moms - mamaRoo sleep bassinet - birch
Average customer rating
3.6
(467 Reviews)
Rating breakdown 467 reviews
5 Stars
224
4 Stars
63
3 Stars
41
2 Stars
37
1 Star
102
66%of customers recommend this product.
(
270 out of
410)
Customer Reviews for 4moms - mamaRoo sleep bassinet - birch
Posted by: Abby F
Verified Purchase:Yes
This customer did not provide a text review.
Response from 4moms.comBy Alisha, Customer Care, October 13, 2020
Hi Abby F. We'd like to understand more about your experience with your mamaRoo sleep bassinet and how we can help make it better for you. We received your message and a member of our Customer Care team will follow up with you shortly, to make this right.
Written by a customer while visiting 4moms.com
Customer Rating
1
DO NOT BUY
on October 13, 2020
Posted by: Gina
from New Jersey
For all the money, this is not worth it. The mattress pad is as thin as ever and hard as a rock. I felt horrible putting my baby to sleep in this. I wouldn’t recommend, babys need comfort.
No, I would not recommend this to a friend.
Response from 4moms.comBy Alisha, Customer Care, October 14, 2020
Hi Gina. Thank you for your feedback. We're sorry you're unsatisfied with the firmness of the mattress in your bassinet for your little one. The firm mattress provides a safe, flat sleep surface that follows the American Academy of Pediatrics (AAP) Safe Sleep recommendations. We cannot recommend adding additional padding.
Written by a customer while visiting 4moms.com
Customer Rating
5
Must have!!
on October 14, 2020
Posted by: Steph
I have a 2 week old baby girl and was nervous to buy a swing at all bc my son hated them!! So I decided to get this one bc of the awesome reviews. This swing is a LIFE SAVER. She loves the motions and doesn’t mind at all for me to put her in it. There’s more than one motion and also different speeds depending on what your baby likes. I will never buy another swing again, this one takes the cake!
I would recommend this to a friend!
Written by a customer while visiting 4moms.com
Customer Rating
5
Almost perfect!
on October 14, 2020
Posted by: Mel31
from Manhattan, IL
We purchased the mamaRoo sleep bassinet for my second child and I wish I would have had it for my first! The sleep surface is large, firm, and with the sides being made of a breathable mesh, I know baby is sleeping in a safe environment. The bassinet has the same motions that we love in the mamaRoo with 5 different speed settings to use depending on what baby prefers. My daughter sleeps so well in this bassinet that I’m dreading the day we need to move her into her crib.
The only con that I’ve found with this bassinet is how loud it can be. Even when not using one of the white noise options, the bassinet itself makes a little noise while in motion. The sound hasn’t bothered me at all but I can imagine to someone who’s a very light sleeper, it might be.
Overall, we love this bassinet and have already recommended it to others. Having the 4moms app connected to the bassinet has been great as well. It’s so convenient to control the motions/speeds/sounds right from my phone.
I would recommend this to a friend!
Written by a customer while visiting 4moms.com
Customer Rating
5
Love it
on October 14, 2020
Posted by: Bree
from Pa
We had this for when our daughter came home from the hospital. Its her favorite. Her favorite movement is the wave. Shes been using it for 2 weeks now & it works great. No issues with it.
I would recommend this to a friend!
Written by a customer while visiting 4moms.com
Customer Rating
5
Excellent purchase
on October 19, 2020
Posted by: Mandy9218
from Cleveland, Ohio
Love this item. my husband did the research and decided on this bassinet and I’m so glad he did. It’s my favorite purchase we made. We have it right next to my side of the bed. The motions are great and they helped our newborn go to sleep. She’s currently 5 weeks and still loving the motion. It also has white noise built in which is awesome. I wish the shhhhh sound stayed on continuously instead of taking pauses but that’s my own preference. My only small complaint is that when the motion either goes off or we turn it off the machine stays on and makes a slight buzzing sound.
I would recommend this to a friend!
Response from 4moms.comBy Moyer, Customer Care, October 26, 2020
Hi, Mandy. Thanks so much for sharing this review! We're glad that the mamaRoo sleep bassinet has been a great addition to your little one's bedtime routine. We appreciate your feedback regarding the sound post-use. It's likely that this noise is from the fan that provides a cool down cycle for the motor. However, if you'd like us to give a second opinion, don't hesitate to contact our Customer Care team by emailing support@4moms.com.
Best,
Sam
Best,
Sam
Written by a customer while visiting 4moms.com
Customer Rating
3
Great Except for Timer
on October 22, 2020
Posted by: Carrie
from Philadelphia
I really want to love this product, but the 4 hour timer is a HUGE design flaw. I have to wake up in the middle of the night just to reset it and hope my baby doesn’t wake up. I’m glad he’s able to sleep through the night...I never thought the bassinet would be the one that kept me from doing that too
I would recommend this to a friend!
Response from 4moms.comBy Moyer, Customer Care, October 22, 2020
Hi Carrie. Thank you for your feedback. We're glad that overall you're loving the bassinet, but are sorry to hear that you're unsatisfied with the 4 hour max setting on the timer.
Written by a customer while visiting 4moms.com
Posted by: Kayla
from Norwood pa
Verified Purchase:Yes
Life saver!! Customer service answered very quickly and solved all issues immediately! Would recommend to anyone
I would recommend this to a friend!
Response from 4moms.comBy Moyer, Customer Care, October 26, 2020
Hi, Kayla. We're so glad to hear that the mamaRoo sleep bassinet is your newest life saver! Thanks for sharing a kind word about your experience with the product, as well as our Customer Care team.
Best,
Sam
Best,
Sam
Written by a customer while visiting 4moms.com