Customer reviews from 4moms.com
4moms - mamaRoo sleep bassinet - birch
Average customer rating
3.6
(467 Reviews)
Rating breakdown 467 reviews
5 Stars
224
4 Stars
63
3 Stars
41
2 Stars
37
1 Star
102
66%of customers recommend this product.
(
270 out of
410)
Customer Reviews for 4moms - mamaRoo sleep bassinet - birch
Posted by: Toni
from Missouri
Verified Purchase:Yes
My grandbaby love it but I had to make a thicker pad for him to lay on
I would recommend this to a friend!
Written by a customer while visiting 4moms.com
Posted by: New mom!
Verified Purchase:Yes
LOVE this product! My 6 week old daughter loves all of the motion and sounds. Most nights she sleeps through the night since we received it.
I would recommend this to a friend!
Response from 4moms.comBy Moyer, Customer Care, May 20, 2020
So glad to hear that you are your little one are loving the mamaRoo sleep bassinet! Thanks for sharing your experience.
Best,
Sam
Best,
Sam
Written by a customer while visiting 4moms.com
Customer Rating
3
Hopeful
on May 22, 2020
Posted by: Sarah
Bought this when it first came out in February. Was super excited to use it. New mom on the block...
My only complaints are, power option is super bright at night and doesn’t turn off for what seems like 2 minutes. I don’t think my baby likes the bassinet much just because it doesn’t seem that comfy. The pad that’s in it is very thin.
My only complaints are, power option is super bright at night and doesn’t turn off for what seems like 2 minutes. I don’t think my baby likes the bassinet much just because it doesn’t seem that comfy. The pad that’s in it is very thin.
Unfortunately i feel like when i do place my baby in the bassinet she tends to sleep just as fine (if not better) without the motions on... which is what it’s for.
Overall I wanted to like it more than I do but every baby is different! Yours might love it!
Response from 4moms.comBy Moyer, Customer Care, May 23, 2020
Hi, Sarah. Thanks for your feedback of the mamaRoo sleep bassinet! We will share your thoughts with our product development team to help improve future versions of the product.
Best,
Sam
Best,
Sam
Written by a customer while visiting 4moms.com
Posted by: Nathan
Verified Purchase:Yes
I was skeptical at first, but this bassinet was worth every penny. Whenever my daughter began to wake up in the night, it was simple to turn on the bassinet and calm her back to sleep. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting 4moms.com
Posted by: LaurenMR
Verified Purchase:Yes
Easy to assemble. Nice design with amazing features. Love the mesh all around. Very excited for the app feature as well. Only wish it had cry-detection like similar models on the market.
I would recommend this to a friend!
Response from 4moms.comBy Moyer, Customer Care, June 5, 2020
Hi, Lauren. Thanks for sharing your experience with the mamaRoo sleep bassinet! Enjoy.
Best,
Sam
Best,
Sam
Written by a customer while visiting 4moms.com
Posted by: Victoria
from Dallas, Texas
Verified Purchase:Yes
I’m in love with it, but it is so small! Your infant will grow out of it in a few months. Other than that it’s awesome.
I would recommend this to a friend!
Written by a customer while visiting 4moms.com
Customer Rating
3
Sound went out
on June 15, 2020
Posted by: Steff
from Los Angeles
I have had this since the end of March and the sound went out at the end of April.. but overall it’s pretty relaxing for baby.
No, I would not recommend this to a friend.
Response from 4moms.comBy Moyer, Customer Care, June 15, 2020
Hi, Steff. We're sorry your experience with the mamaRoo sleep bassinet has been less than awesome. We'd love to help troubleshoot your sound issues. Please reach out to our Customer Care team by emailing support@4moms.com, so we can better assist you.
Best,
Sam
Due to CV-19 our response times are slower than usual. We will reply as quickly as we can.
Best,
Sam
Due to CV-19 our response times are slower than usual. We will reply as quickly as we can.
Written by a customer while visiting 4moms.com
Customer Rating
3
Good bassinet with terrible app
on June 17, 2020
Posted by: Daniel14
I bought this 3 months ago, we have been using it since we brought our baby home. the first one we bought actually broke within a week, but a replacement was sent relatively quickly which was really great.
I'm happy in general with the different rocking motions, sometimes when the first start the bassinet jumps a little so I recommended starting it before you place your baby in it if they startle awake easily.
The noise function seems pointless as the whole bassinet makes a low humming noise the whole time it rocks. Which I can't really stand so the timing function on the app is key to make sure it turns itself off after a reasonable amount of time.
The app is great... Except it only connects about 80% of the time and If you want to set a timer your out of luck because the timer function is specifically only on the app, it should really be part of the bassinet somehow as well.
I'm happy in general with the different rocking motions, sometimes when the first start the bassinet jumps a little so I recommended starting it before you place your baby in it if they startle awake easily.
The noise function seems pointless as the whole bassinet makes a low humming noise the whole time it rocks. Which I can't really stand so the timing function on the app is key to make sure it turns itself off after a reasonable amount of time.
The app is great... Except it only connects about 80% of the time and If you want to set a timer your out of luck because the timer function is specifically only on the app, it should really be part of the bassinet somehow as well.
All that being said for the price I'm happy I have it. Other brands are much pricier or don't offer the same features. It just needs some work to make it perfect.
I would recommend this to a friend!
Response from 4moms.comBy Moyer, Customer Care, June 18, 2020
Thanks for sharing your experience with the mamaRoo sleep bassinet! We appreciate your feedback, and will use this to improve the product in future models and software updates.
Best,
Sam
Best,
Sam
Written by a customer while visiting 4moms.com