Customer reviews from 4moms.com
4moms - mamaRoo sleep bassinet - birch
Average customer rating
3.6
(467 Reviews)
Rating breakdown 467 reviews
5 Stars
224
4 Stars
63
3 Stars
41
2 Stars
37
1 Star
102
66%of customers recommend this product.
(
270 out of
410)
Customer Reviews for 4moms - mamaRoo sleep bassinet - birch
Customer Rating
5
Highly recommend!
on June 8, 2021
Posted by: Courtney
from Buford, GA
We have been using this with our newborn for a month, and we love the product and highly recommend! As a mom of three, we have tried our fair share of bassinets and sleeping products, but nothing compares to the 4moms bassinet. It’s easy to assemble, beautiful neutral colors to match most bedrooms, and has endless features. I wish I had this with my other two boys!
It has five motions, that you can change the speeds of, as well as sounds that you can control the volume of. Our baby enjoys the car ride in speed 2 and white noise. This can also be powered and controlled from the app, which is nice. I keep the bassinet right next to my bed which makes it convenient for middle of the night feedings. Baby sleeps better and longer in this product than another portable bassinet we occasionally use on another floor of the house. We also like the mesh sides making the bassinet a safe sleeping space and allows for visibility of the baby while he sleeps.
I am a VIP product reviewer and was gifted this MamaRoo Sleep Bassinet by 4moms in exchange for a review.
I would recommend this to a friend!
Written by a customer while visiting 4moms.com
Posted by: Anonymous
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting 4moms.com
Customer Rating
2
Great when it works
on August 26, 2022
Posted by: Amy
from Maryland
I recently bought the bassinet for my newborn. A lot of the times when I go to change the motion setting when it shuts off it won’t change. There are lots of glitches. When you go to click a motion nothing happens, and it freezes up. This wakes my newborn off when it shuts off especially every 4 hours which is the max that it will run, and my newborn could sleep for 10 hours. Waiting for another brand bassinet to come in now.
No, I would not recommend this to a friend.
Response from 4moms.comBy Hillary , Customer Success, August 29, 2022
The 4-hour shutoff feature is standard across our mamaRoo products. In the mamaRoo sleep bassinet, it is a feature that helps to begin the transition from bassinet to crib. Most newborns will fall asleep within a 4-hour timeframe and will not feel the motion stop. You can easily turn the motion back on via the 4moms app or on the unit itself.
If the bassinet is shutting off before the 4-hour mark, please email Support@4moms.com for assistance, and our Customer Success team will follow up with you as quickly as possible.
If the bassinet is shutting off before the 4-hour mark, please email Support@4moms.com for assistance, and our Customer Success team will follow up with you as quickly as possible.
Written by a customer while visiting 4moms.com
Posted by: Amber
from California
Verified Purchase:Yes
The zipper is broken
No, I would not recommend this to a friend.
Response from 4moms.comBy Ashley, Customer Success, September 20, 2022
We are sorry to hear this, and we want to help make this right. Please email Support@4moms.com to reach the 4moms Customer Success team, and we'll follow up as quickly as possible.
Written by a customer while visiting 4moms.com
Posted by: Rita
from Parkville, MD
Verified Purchase:Yes
This bassinet was a gift for my daughter and future grand baby. I was initially shocked by the price until I watched the video on all the things it could do. I had no idea! The bassinet is set up and ready for baby. My daughter loves it! I think it is amazing! My only complaint is that the mattress is thin and not what I expected for price. I did buy the cover and hope that will help. I still think this bassinet will help my grand baby sleep better and go back to sleep much easier which will ultimately allow the new parents to sleep better too.
I would recommend this to a friend!
Written by a customer while visiting 4moms.com
Customer Rating
5
Love it
on August 1, 2023
Posted by: Marwah Alani
from Henrico , Virginia
My son is one month old he is very comfortable being in this tub 🛁 I love it it’s very safe .
I would recommend this to a friend!
Written by a customer while visiting 4moms.com
Customer Rating
1
Awfully thin mattress and loud creaking
on November 30, 2023
Posted by: Nelson
Only giving this a 1 star due to the looks of it. This bassinet is terrible and bulky. I had a C-section and it’s been terrible trying to reach in and get out baby out. This bassinet creaks so loudly and makes it seem so cheap, although it was not. I’m highly disappointed in this product. Our baby HATES the SUPER thin mattress that comes with the bassinet. I wouldn’t recommend this product to anyone.
No, I would not recommend this to a friend.
Response from 4moms.comBy Hillary, Customer Success, December 1, 2023
We're so sorry to hear the MamaRoo Sleep® Bassinet experience has been less-than-awesome. Please note that the bassinet features a firm, flat mattress that follows the American Academy of Pediatrics (AAP) Safe Sleep recommendations.
We emailed you directly so that we can begin to assist you under the warranty terms. Please reply with the requested information when you get the chance so that we can help get you up and running.
We emailed you directly so that we can begin to assist you under the warranty terms. Please reply with the requested information when you get the chance so that we can help get you up and running.
Written by a customer while visiting 4moms.com
Customer Rating
2
Stoped working in less then a week
on December 17, 2023
Posted by: 22222
from Tulsa ok
This was a gift from my baby shower and I was super exited to try it and I finally have my baby and I been using it for a week and it was working fine until 3 days ago that I turn it on and it turns of by itself in like seconds and I have tried everything and it won’t work so 500 down the drain unfortunately.
No, I would not recommend this to a friend.
Response from 4moms.comBy Hillary, Customer Success, December 19, 2023
We're so sorry to hear you've run into an issue with your 4moms® MamaRoo Sleep® Bassinet! We emailed you directly so that we can begin to assist you under the warranty terms. Please reply with the requested information when you get the chance so that we can help get you up and running.
Written by a customer while visiting 4moms.com