Customer reviews from 4moms.com
4moms - mamaRoo sleep bassinet - birch
Average customer rating
3.6 out of 5
3.6
(467 Reviews)
Open Ratings Snapshot
Rating breakdown 467 reviews
5 Stars
224
4 Stars
63
3 Stars
41
2 Stars
37
1 Star
102
66%of customers recommend this product. 
(
270 out of 410
)
Best Buy Privacy Policy
Customer Reviews for 4moms - mamaRoo sleep bassinet - birch
Customer Rating
2 out of 5
2
Disappointed
on February 5, 2022
Posted by: Avillasenor
from Arizona
We bought this bassinet for our 2nd child. It was great at first , our little one just turned 3 months. A few weeks ago we noticed the bassinet would turn off and start blinking in the middle of the night then fast forward to a few days ago the bassinet sways abruptly where my little one is scared awake. Now it turns off after a few minutes on its own. For something that is so pricey i thought this would have lasted longer. I am disappointed and am hoping this can be made right . Our little guy loved this when it worked fine for the first month .
No, I would not recommend this to a friend.
Response from 4moms.comBy HillaryCustomerFebruary 6, 2022
I'm sorry to hear you're having trouble with your MamaRoo Sleep Bassinet. Please email Support@4moms.com for assistance, and our Customer Care team will follow up with you as quickly as possible.
Written by a customer while visiting 4moms.com
Customer Rating
2 out of 5
2
Shakes/Makes Creaking
on April 25, 2022
Posted by: Cori
from Florida
Our bassinet started great but now 4 months in, it creaks and shakes loudly while in use. It also randomly cuts off.
No, I would not recommend this to a friend.
Response from 4moms.comBy AshleyCustomer SuccessApril 26, 2022
We're so sorry to hear this, and we want to make this right. Please email Support@4moms.com to reach the Customer Success team, and we'll help out right away.
Written by a customer while visiting 4moms.com
Customer Rating
5 out of 5
5
great features , helps baby sleep all night
on June 11, 2022
Posted by: marie
from cambridge ma
i just got this a few days ago & my 6 month old loves it! he won’t sleep long unless he’s in it
I would recommend this to a friend!
Response from 4moms.comBy HillaryCustomer SuccessJune 12, 2022
Music to our ears – we love to hear this! Please keep in mind the bassinet can be used until the baby reaches 25 pounds or a maximum age is 6 months; however, once your little one begins to show signs of being able to pull up, push up, or sit unassisted, regardless of age or weight – you’d need to discontinue use.
Written by a customer while visiting 4moms.com
Customer Rating
5 out of 5
5
Very good bassinet option
on June 16, 2022
Posted by: First Time Mom
[This product was gifted to me by 4moms in exchange for an honest review].
The 4Moms MamaRoo bassinet has been a nice addition to my baby's nursery. It was easy to put together and its materials seem durable. My baby finds it's motions soothing especially the kangaroo motion. I like that it has varying speeds for each type of motion. The white noise feature with different sounds and varying volumes is also very helpful. The mesh sides provide a  breathable environment and the adjustable height on the bassinet makes it easy to access. Overall this is a very good bassinet option.
Written by a customer while visiting 4moms.com
Customer Rating
5 out of 5
5
Love our bassinet
on July 2, 2022
Posted by: Erica K.
from Colorado
First off let me say the company is amazing! They truly care about their customers when needs arise.
I’m a foster parent and all of my babies have loved the mamaroo. However, they don’t like sleeping in a regular bed, they prefer the mamaroo movement. I had to figure out an alternative, and quickly as my current little one was not sleeping without motion. I spent many nights awake because she was not sleeping.
Our bassinet pretty much runs every time she is sleeping. It has a quiet motor, I love the app feature, I also love that the sheet has Velcro in which fastens down the bassinet mattress to keep it from moving. This was also hands down the easiest bassinet to assemble too!
I wouldn’t trade this bassinet for anything!
I would recommend this to a friend!
Response from 4moms.comBy HillaryCustomer SuccessJuly 3, 2022
Great googly gratitude - thanks for the awesome feedback!
Written by a customer while visiting 4moms.com
Customer Rating
5 out of 5
5
Better Sleep
on July 14, 2022
Posted by: CM
from Logan, Utah
I bought this when my baby was about seven or eight weeks old and I was desperate for sleep. It immediately made a huge improvement in our sleep. It helped her to sleep longer. Being able to turn it on and off from my phone is awesome! If she wakes up at night I always turn on the rocking motion before getting up. Many times she’ll fall back asleep. My baby is now five months old and we’re very happy we purchased this.
I would recommend this to a friend!
Response from 4moms.comBy JenniferCustomer SuccessJuly 15, 2022
Thank you! We're delighted to learn how much your little one loves her 4moms® MamaRoo Sleep® Bassinet.
Written by a customer while visiting 4moms.com
Customer Rating
5 out of 5
5
BOMB DOT COM
on September 14, 2022
Posted by: Kimberly S
Absolutely love this bassinet. My daughter has been using it since her first day home from the hospital. We are approaching one month of use and couldn’t be happier. Really like all the settings and that you can control the bassinet from your phone. Definitely recommend to anyone looking for a nice bassinet that isn’t crazy expensive.
I would recommend this to a friend!
Response from 4moms.comBy HillaryCustomer SuccessSeptember 14, 2022
Thank you for sharing your awesome experience with us!
Written by a customer while visiting 4moms.com
Customer Rating
1 out of 5
1
Quits working
on September 28, 2022
Posted by: Bob27
from Cincinnati
Great for a month then quits rocking. Lemon.
No, I would not recommend this to a friend.
Response from 4moms.comBy JenniferCustomer SuccessSeptember 29, 2022
We're sorry to hear you are having trouble. I’d like to assist you and learn more about your experience. It doesn’t appear that you’ve been in contact with our Customer Care team. Please email us at support@4moms.com.
Written by a customer while visiting 4moms.com
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