Customer reviews from 4moms.com
4moms - mamaRoo sleep bassinet - birch
Average customer rating
3.6
(467 Reviews)
Rating breakdown 467 reviews
5 Stars
224
4 Stars
63
3 Stars
41
2 Stars
37
1 Star
102
66%of customers recommend this product.
(
270 out of
410)
Customer Reviews for 4moms - mamaRoo sleep bassinet - birch
Posted by: Wilfredo Lugo Jr
from Seminole, Florida
Verified Purchase:Yes
It’s a total game changer my son sleeps so much better and so do we now..... Mad at myself for not getting it before he came home had to wait for a couple days for delivery but that was on me
I would recommend this to a friend!
Response from 4moms.comBy Moyer, Customer Care, August 31, 2020
Game changer? You said it!
Thanks for sharing such kind words about your experience with the mamaRoo sleep bassinet. We're glad that we could help provide both you and your little one with some much needed rest!
Best,
Sam
Thanks for sharing such kind words about your experience with the mamaRoo sleep bassinet. We're glad that we could help provide both you and your little one with some much needed rest!
Best,
Sam
Written by a customer while visiting 4moms.com
Customer Rating
2
Works Great for 2 months until it stops working
on October 3, 2020
Posted by: Jamie
from Chicago
Had for two months now it’s so loud and makes a clicking sound. I am sad because it is such a good concept but stops working after a month or so. I should have just rented the Snoo.
No, I would not recommend this to a friend.
Response from 4moms.comBy Alisha, Customer Care, October 5, 2020
Hi Jamie. We’re so sorry that you’re experiencing a clicking sound with your bassinet. Quality is our highest priority and we want to make this right. Please email our Customer Care team at support@4moms.com and they can help get you get a replacement ASAP. We sincerely apologize for the inconvenience.
Best,
Alisha
Best,
Alisha
Written by a customer while visiting 4moms.com
Posted by: Katlyn
from Roanoke Virginia
Verified Purchase:Yes
It started out great until the clicking began that I had read about in the other reviews. If it could be modified in future versions it would no doubt be the best on the market
No, I would not recommend this to a friend.
Response from 4moms.comBy Moyer, Customer Care, October 26, 2020
Hi, Katlyn. We'd like to learn more about the clicking noise you're experiencing. Please reach out to our Customer Care team by emailing support@4moms.com, so we can directly assist you.
Best,
Sam
Best,
Sam
Written by a customer while visiting 4moms.com
Customer Rating
1
Complete waste
on November 28, 2020
Posted by: 2Mom
from NJ
We loved the Origami stroller and the Mamaroo was ok with our first so we decided to buy the Mamaroo Bassinet for our second child. Big mistake, 4Moms is big on creating something new cool and imperfect before they dump the idea. This bassinet became just a regular bassinet rather quick; baby is not fooled by the movement but liked the white noise until one night I turned on the noise and it was a high pitch eeeeeep. Happens randomly so this is now an average unplugged bassinet that was overpriced. Soon we will transfer our rather long 3 month old to a sturdy crib..... What a waste!
No, I would not recommend this to a friend.
Response from 4moms.comBy Gee, Customer Care, November 29, 2020
Hi 2Mom. We're so sorry to hear you're experiencing a loud noise coming from your bassinet. Quality is our highest priority and we want to get a replacement out to you, as soon as possible. Our Customer Care team can help you with this and can be reached by emailing Support@4moms.com. We'll be in touch to make this right.
Best,
Alisha
Best,
Alisha
Written by a customer while visiting 4moms.com
Customer Rating
5
Sleeping Dreams Came True
on December 8, 2020
Posted by: Lauren12
This bassinet was truly life changing!! My newborn would not go to sleep and stay asleep unless she was in my arms or my husbands being moved at all times. We were gifted this bassinet by 4moms and we could not live without it now. The design is beautiful, it is super sturdy, and pretty quiet for a moving machine. It has a low hum but after not having sleep you don't even notice it. Super easy to put together and work. I love that I can adjust the movements and sounds from my cell phone as well. Lastly, another cool feature is the cord - the machine has little notches to hook the cord on the machine so it's not just dangling every where. The only thing that I could ask for is maybe some kind of basket at the bottom or side but it's not a deal breaker. Highly recommend this machine!
I would recommend this to a friend!
Written by a customer while visiting 4moms.com
Posted by: Mhd
from Ca
Verified Purchase:Yes
I put a stuffed teddy bear in it an it started making a loud clicking/popping noise. If you have any mechanical skills to fix the problem then it’s great (I do) but if not idk.
I would recommend this to a friend!
Written by a customer while visiting 4moms.com
Customer Rating
3
Great but not waterproof
on January 17, 2021
Posted by: Bridget
from Syracuse, NY
I absolutely love this and recommend it except for a couple flaws. The mattress is not waterproof. My baby peed through it when she was 5 days old. I have contacted customer service and I hope they will resolve this. Also, the sound features shut off after a certain time which is not helpful and can actually wake babies up! Also, it will stop at some point during the night, it doesn't go all night. Otherwise, we love it.
I would recommend this to a friend!
Response from 4moms.comBy Laurie, Customer Care, January 19, 2021
We’re glad to hear your little one loves her mamaRoo sleep bassinet! We appreciate your feedback regarding the mattress as we’re continually looking for ways to improve our products. The bassinet does have a 4-hour shut off feature built in which can easily be turned back on via the 4moms App or on the unit itself. Thanks for working directly with Customer Care – I see they shipped you a new mattress.
Written by a customer while visiting 4moms.com
Posted by: GMU
Verified Purchase:Yes
She slept 6 1/2 half the first night. She is two months. This is a blessing and very highly recommended.
Written by a customer while visiting 4moms.com