Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5
Turbo Tax Deluxe Download
on March 6, 2021
Posted by: dhayden101
Used Tech support - very helpful, stayed on the line until software downloaded.
Used Support - talked to Tax agent, very helpful - answered all my question.
Used Support - talked to Tax agent, very helpful - answered all my question.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Experience
on March 6, 2021
Posted by: Mike1906
Clear directions, with good illustrations. I appreciated the linkages that it pointed out to ensure that I didn't make an error.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Works well, with hitches
on March 6, 2021
Posted by: Rick 550
Easy to use but sometimes closes and requires re-entering information..Very slow at importing documents. Be prepared to wait if you have a lot to import.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Premier software programs
on March 6, 2021
Posted by: Turbowilliam
Turbotax updates before preparing your taxes to allow you the most recent tax information available to the public.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is very easy to use
on March 6, 2021
Posted by: Bousa
Clear instructions and explanations for every item/step. No Ambiguity.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is Awesome!!!
on March 6, 2021
Posted by: 1Tazman32
Easy and accurate!!! I have used TT for like 12 years or something like that!!! Have never had an issue. A couple of years ago I used one of their peeps, and she was outstanding. Guided me through my problems and helped fill out a very hard and unique situation.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is great.
on March 6, 2021
Posted by: Codydog3
I have been using Turbo Tax for about 5 years, and haven't had any issues. I feel that this is a great product, and is easy to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So easy
on March 6, 2021
Posted by: Wkt123
So easy to use and follow. Appreciate step by step processing.
Written by a customer while visiting turbotax.intuit.com