Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5
Used for years, love it!
on March 4, 2021
Posted by: 1992Grandkids
We have been using TurboTax for many, many years. Love the step by step to fill out the tax information, makes it so easy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
VERY PLEASED, AGAIN THIS YEAR.
on March 4, 2021
Posted by: DRAKERIN
USE IT EVERY YEAR AND IT'S ALWAYS EASY AND STRAIGNT FORWARD
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great!
on March 4, 2021
Posted by: Roxy100
Agents are very helpful and professional. Appreciated the time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great.
on March 4, 2021
Posted by: Cinnamon19
As usual Turbo Tax easily managed my tax return process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Still struggling with navigation of systemI I
on March 4, 2021
Posted by: ronnie8105
I had a good response from Ruben with an issue regarding my account. The representative clearly helped resolve the issue of updating payment details. Payment did not go through due to wrong Visa info. My credit card was compromised so visa replaced.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Year after Year easy to use
on March 4, 2021
Posted by: BetzGwhiz
Turbo Tax makes taxes easy. Simply have your information ready and you walk through income and deductions.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Long time TT user
on March 4, 2021
Posted by: Jomar3
Turbo Tax is thorough and has helpful hints and questions to guide me through all the phases of filing. If I forget anything TT is very good at making sure they cover it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I have used Turbo Tax for many years. Never fails
on March 4, 2021
Posted by: JerryTLingeman
I have a question for anyone at Turbo Tax. My credit union has merged and the routing
numbers are expected to change at the end of the 2021 year. Since I got a new book of checks I tried the new routing number but Turbo Tax told me "The routing number does not match. Please reenter. My credit union says I can still us the old routing number until the
change becomes effective. Next year, how to I get my routing number to work?
numbers are expected to change at the end of the 2021 year. Since I got a new book of checks I tried the new routing number but Turbo Tax told me "The routing number does not match. Please reenter. My credit union says I can still us the old routing number until the
change becomes effective. Next year, how to I get my routing number to work?
Written by a customer while visiting turbotax.intuit.com