Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5
I Use Turbo Tax Every Year
on January 28, 2021
Posted by: Mar3sons
Easy to use- fast refunds- never have had an issue in YEARS!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbotax Frustrating 2020
on January 28, 2021
Posted by: Pat f
Found it was more confusing and difficult to use this year. Took me 3x longer to complete . Disappointed.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I'm a big fan
on January 28, 2021
Posted by: Captain Kirk1
keep getting better every year! Easy, efficient, and most of all result in refund deposit within a week.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax is awesome but lacks the review below.
on January 28, 2021
Posted by: bill05162
Turbo tax should allow and give the option to file the Federal Tax return when the state has not completed the forms required. Currently it does not inform the filer of this. it appears the bigger the government grows the longer it takes to do the job required. The Federal government was ready and the number of filers is much greater and the rules are much more than any state. Ohio has no excuse for this. It would be great to be given this option and one could file the State return when they are ready.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Quick and easy
on January 28, 2021
Posted by: Barney52
I do not like being held hostage until I provide feedback on your program!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great! Easy to use
on January 28, 2021
Posted by: analeut
Doing taxes with TurboTax is quick and easy. I just wish they didn't charge to efile the state. Seems like a rip.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always turn to TurboTax, for years now!
on January 28, 2021
Posted by: Ken n Moni
Great experience, even when you have to leave the software to link to pay by Credit Card it brings you right there and back again, doesn't lose you or keep you hanging, cheaper to choose this route verses debit from refund, but not a big hassle to do so, so all good!
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EASY, FAST, AND COMPLETED!
on January 28, 2021
Posted by: Kate150
I had questions about the stimulus $$ and was happy to see it was included in questions asked! I wouldn't change TurboTax!! it is so great.
Written by a customer while visiting turbotax.intuit.com