Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4 out of 5
4.4
(16,643 Reviews)
Open Ratings Snapshot
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
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Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5 out of 5
5
So easy!
on February 25, 2021
Posted by: liquidgraffiti8
TurboTax makes filing taxes fun and very easy to understand
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is awesome.
on February 25, 2021
Posted by: lmno555
TurboTax is an excellent product, tax friendly and easy to follow instructions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbotax is awesome.
on February 25, 2021
Posted by: Anonymous
Simple to use and understand. Got problems fixed quickly.
Pros: My employment status changed this year, I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
felt confident using
on February 25, 2021
Posted by: mrjoefreda
Have used this soft ware for years and have always felt confident.
Pros: My employment status changed this year, I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
hassle - every time required activation
on February 25, 2021
Posted by: nc0gnit0
invalid: Turbo Tax 2020 erroneously maxed out on activations error 603
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Download is Easier
on February 25, 2021
Posted by: krissyf
I had a much easier time with the download than I did with the physical copy. I'm not sure why.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Brian the Awesome Turbotax tech.
on February 25, 2021
Posted by: Supertaxpayer1952
I had almost finished both my Federal and State Income taxes, when I went to pay for the State filing fee my whole program froze up. Brian started working with me to try and get my taxes filed. After several hours he managed a work around to pay the fee to file the State's Income tax file. Once he did that the program corrected itself. and he and I finished my filing.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is awesome.
on February 25, 2021
Posted by: Great My
I had to call for support and a man named Randy out of IL was very considerate and helpful. He talked me through my issue and was willing to stay on the line to assist me even further. I was very relieved after talking with him.
Written by a customer while visiting turbotax.intuit.com
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