Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
4
Experienced user rating
on February 23, 2021
Posted by: Fabu
A solid program, but it is inflexible (e.g., you can insert noes or supporting calibrations, can't alphabetize charitable entries, or when IRS reject e-return when Turbotax had calculated the AGI for the prior year that IRS uses for their tax payer check).
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great service, friendly and professional
on February 23, 2021
Posted by: gtill
Have used Turbo Tax for years and very satisfied with the service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great product
on February 23, 2021
Posted by: edkieren
it was very comforting to be walked through each step and if i had questions they had answers
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Only one complaint, a minor one
on February 23, 2021
Posted by: Keith223
Didn't find a way to save until the very end, would have been helpful to see a Save button available during the process in case there was an interruption during the process. Otherwise, I'm as happy with the product as I've been in previous years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Was easy to navigate through the process!
on February 23, 2021
Posted by: SaundraS
gotten simpler!! so glad I used this process again
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy as Baking a Pie
on February 23, 2021
Posted by: RLS_AZ
TurboTax is easy to use; just follow the prompts and fill in the blanks. It checks your figures and reviews your return(s). Federal information is transferred to your state(s) returns.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the best!
on February 23, 2021
Posted by: Somaht
I've used TurboTax for years, and this year was asked why by several people. I had no problem convincing them that the proof is in the past filings! My adult children also file with TurboTax, and I'm truly glad a friend showed me his TurboTax decades ago when my return was complex and many pages--TurboTax takes the stress out of doing your own taxes!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo tax is easy and reliable
on February 23, 2021
Posted by: JWK25698
I have been using Turbo tax over 15 years and will use nothing else.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com