Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5
easy turbo
on February 23, 2021
Posted by: dan d man
easy to use and was easy to navigate thru the different areas
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
you said it--------AWESOME
on February 23, 2021
Posted by: HALLLLLL
I've used Turbo Tax for over 15 yrs, none better. I'm going on 89 and still kicking.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Not as good as previous years.
on February 23, 2021
Posted by: HerbWJ
Had troubles (1) getting the school tax entered and reviewed without a cumbersome and confusing error message, in yellow, that only made things worse; and (2) getting the program to ever print the final document(s) without first saving them as a PDF file. Compared to previous TTs, unacceptable results from a one time renowned tax software program. Someone didn't properly screen the software for possible problems.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is a very good product
on February 23, 2021
Posted by: jwcann1505
Breaks a lot of the jumbo/mubo in kitchen english.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Deceptive advertising
on February 23, 2021
Posted by: Deceived on cost to file
The purchase of Deluxe states one free state e-file but then charges an additional $20 to file my state return when I get ready to file it !!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Saving Previous data
on February 23, 2021
Posted by: petersenrpete
t would be nice if you saved previous years drivers license, credit card data, and direct deposit bank info, rather than having to re-enter every year
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
media
on February 23, 2021
Posted by: Johhnnnn
okay was okay when I treid to pay it frozen my comuter up
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TT is Awesome!
on February 23, 2021
Posted by: SSuth
This program always works and gets the job done. My only complaint is that every year when I try to sign in you don't recognize my password and it always takes multiple tries to reset it due to error messages like "We're sorry, this service isn't working right now."
Written by a customer while visiting turbotax.intuit.com