Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
4
TurboTax is very good
on February 22, 2021
Posted by: 5201man
TurboTax is very good and easy to use. I've used it personally for over 30 years and love it. My only suggestion is that a better integration with Intuit's Its Deductible would be nice.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Excellent experience
on February 22, 2021
Posted by: AgileK9s
Turbo Tax makes filing easy. I did have a bit of confusion this year in at the end when running the reviews. Other than that, Great!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank You!
on February 22, 2021
Posted by: dghp
When I hit a snag on my return the phone representative walked me through the process and I was able to file!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Don's Tax
on February 22, 2021
Posted by: dford46
Wonderful. Easy to work and complete. Confident in rresults
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Tax Software
on February 22, 2021
Posted by: xtremtrvlr
I have used Turbo Tax Software for many years and find it easy to understand and easy to navigate, even some complex retunds and situation are quickly handled,
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Used TurboTax for over 25 years
on February 22, 2021
Posted by: Iz Mon
Every year TurboTax makes changes to improve the process.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is good, BUT be careful!
on February 22, 2021
Posted by: phantomtrm
Turbo tax does not not ask if you have a PIN issue'd
without that number(not everyone gets this number) you can't file your taxes
without that number(not everyone gets this number) you can't file your taxes
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
PIN Entry Difficult
on February 22, 2021
Posted by: Me_myself_and_I
This is the second time that my return has been rejected by the IRS because the PIN wasn't included. Apparently, there are several places to input the PIN and one even says to make up a number. I did that, but it apparently didn't get included. Once the IRS rejected the return it takes many clicks through many pages to get nowhere the PIN can be entered into a spot different from the other spot. Also, I bought the CD, got a new computer without a CD drive, and then went online to download the program. Difficult to navigate to the download page after having pre-purchased the product from the brick and mortar store.
Written by a customer while visiting turbotax.intuit.com