Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4 out of 5
4.4
(16,643 Reviews)
Open Ratings Snapshot
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
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Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5 out of 5
5
Always great
on February 20, 2021
Posted by: Nick name BD
I've been using Turbo T for years. I've always been happy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy and accurate
on February 20, 2021
Posted by: PR39
Love using this . really helps me understand my taxes and get the best refund
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
It is great
on February 20, 2021
Posted by: Anonymous
Very easy to use and the flow the return is seemless.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
E-filing
on February 20, 2021
Posted by: Rachel53
I think when I pay for TurboTax I should be able to efile my State Return for free as well.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Turbo Tax not good this year
on February 20, 2021
Posted by: EddieT2020
My State Return was rejected, due to a Software Error by Turbo Tax. Been using for many years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Excellent product and very comprehensive.
on February 20, 2021
Posted by: Joseph73
The software was straight forward, comprehensive and this has been my 8th year using product. Security is a priority.
Pros: My employment status changed this year, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
TurboTax 2020 - still great, but...
on February 20, 2021
Posted by: Jon Ko
Ive used TurboTax for many years and love the transfer from last year, and the ability to grab the forms from my financial institutions, especially my investments and retirement, It may not be Turbo Tax's fault but Fed efile is always free, but my State wants $40 for me to efile. I got the job done, but this year was a pain splitting efile and paper file to the State. The State needs to understand the incentive for me to eFile and not punish us all, and the USPS, and labor needed to handle paper. Maine is just behind?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
TURBOTAX DELUXE
on February 20, 2021
Posted by: pj6301
It was easy to use and explained things in easy to understand terms.
Written by a customer while visiting turbotax.intuit.com
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