Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
3
takes to long to load
on February 20, 2021
Posted by: your customer
having to wait so long for updates after filing is annoying.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax makes it so easy to do taxes!
on February 20, 2021
Posted by: KeithP58
I have been using TurboTax for years and it really makes everything easier to be able to transfer last year's information automatically. The also have great resources for changes to the tax laws.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product
on February 20, 2021
Posted by: Happy RN
Great Product! Easy to use and informative. Would recommend.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
A wonderful Tax tool.
on February 20, 2021
Posted by: DANIEL OC
Had outstanding help on the phone with one of your experts. She was very knowledgeable and patient with me.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax
on February 20, 2021
Posted by: state return
I have used Turbo Tax for many years. I am now rethinking that I may go to a different product because, as I started doing my taxes, it indicated that you could file one state tax return free. However, when I went to e-file my federal and state, it was going to charge me a $20 filing fee and a $40 processing fee for my state return. Needless to say, I did not file my state return through Turbo Tax. I feel that this is very misleading and unethical as it clearly said that one state return could be filed for free. Now I have to redo my entire state return and I am not happy about that.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Works well
on February 20, 2021
Posted by: AlphonseD
Product works well. The only downside is this long pain in the butt review.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is good & easy.
on February 20, 2021
Posted by: Jerry M437
I use both the Form method and easy step both have got me through all of the questions I have had. Used since 1997.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Every Year
on February 20, 2021
Posted by: Poobotz
I have used Turbo Tax for years. It is the best. So much better than paying big dollars to have someone else do them.
Written by a customer while visiting turbotax.intuit.com