Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5
I love Turbo Tax
on February 20, 2021
Posted by: lbluver
always there for me and so simple to use, I have no issues with it!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Works good just wouldn't e file this year
on February 20, 2021
Posted by: Ploysai
I've been using TurboTax for over 12 years. I live overseas and rely on it quite heavily. I've been e-filing every since they have allowed us to. Every year they take nothing out and I owe them nothing. This year I have a stimulus claim for the second check. After trying 6 or 7 times to e-file IRS would reject saying they do not recognize me. So I had to file snail mail this year.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
quick and easy
on February 20, 2021
Posted by: pgri
I have used Turbo Tax for several years, it is quick, straight-forward, and easy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The Turbo Tax Experience
on February 20, 2021
Posted by: BonFire50
I've used Turbo Tax for years and haven't been disappointed yet.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Some areas are missing info buttons
on February 20, 2021
Posted by: Kristal2143
Most of turbotax is fine to navigate, but there are other areas where info icons are missing and it's hard to know what information turbotax wants filled in specific areas. This usually happened after I completed everything, and there were "just a few more things we need to ask". It was super frustrating, and I'm sorry I don't remember the areas specifically,
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use to help my father-in-law file
on February 20, 2021
Posted by: CCrafford
I use TurboTax to help my elderly father-in-law file his taxes. It is easy and straightforward.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is very dependable and easy to use!
on February 20, 2021
Posted by: BigTime76
I have been using TurboTax for more than 20 years. I have always had good experiences while using this program to do my taxes.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EXCEEDS EXPECTATIONS
on February 20, 2021
Posted by: VINCE51
I love TurboTax! It is super easy, super fast, super complete. I really appreciate how it captures my info from previous years and automatically transport that info into my current year return.
Written by a customer while visiting turbotax.intuit.com