Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5
Turbo Tax is awesome
on February 19, 2021
Posted by: Preacher T
As always it was simple to navigate and I am completely satisfied with your service.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax is not as good as it once was
on February 19, 2021
Posted by: ColeB4213
The 2021 tax file contained 2 errors at the time I filed my return Feb 19, 2021. The $300 donation for standard deduction filers and the Stimulus receipt sections are not functioning properly. Frustrating!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Disappointed
on February 19, 2021
Posted by: Linous
An error in your software caused my 2020 state tax return, filed electronically, to be rejected at first. I received an email from Intuit turbotax a few days after I e-filed my returns to inform me of the situation. It cost me some precious time to resolve the situation and cost me to request a little bit smaller federal refund that I am entitled to.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
1ST TIME USER:)
on February 19, 2021
Posted by: TWIN1NLA
VERY USER FRIENDLY AND AWESOME. I SHARED MY EXCITEMENT WITH MY AMILY AND MY SISTER SAID SHE WAS GOING TO BUY IT TODAY IN GEORGIA.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
not so good
on February 19, 2021
Posted by: JMJ1in3
product gets more confusing every year - questions are vague ( hard to understand )
if not for your amazing customer service people I would not be able to use this product this year
if not for your amazing customer service people I would not be able to use this product this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
My Taxes
on February 19, 2021
Posted by: eddie do
Love Turbo, I used to prepare taxes, so I love being asked all the questions. Thanks for your help.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax Review
on February 19, 2021
Posted by: TonyBec
Very good instructions and calculations. I had to resubmit state taxes because of software error. Good communication about software failure.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
nice and easy to use software
on February 19, 2021
Posted by: sallu
It was easy and step by step help was available . . ..
Written by a customer while visiting turbotax.intuit.com