Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
4
Easy to do without help
on February 19, 2021
Posted by: AbbzN_Bacon
Turbo Tax is great at making everything really simple.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not Happy With it This Year
on February 19, 2021
Posted by: tmf_MEOW
from Parkville, MD
I was stuck and going in circles with the $300 cash donation for married couples. I don't know what I did but I ended up getting lower refunds. The question about the $300 appeared several times but when I went back to start contributions over that question never appeared again and we lost the deduction. Point is software kept telling me that the $300 value was inappropriate BUT GAVE NO INSTRUCTION AT ALL AS TO HOW THE HECK I FIX IT. VERY DISAPPOINTED WITH IT.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
epic failure in 2020
on February 19, 2021
Posted by: cmg PO
from Buffalo
can't get NYS taxes calculated correctly - when nothing changed from last year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Super Easy!
on February 19, 2021
Posted by: Ricki20
I have used them the past several years, it is so simple to use and so easy to do yourself!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
good
on February 19, 2021
Posted by: Rudy v
from Buffalo NY
Very easy to navigate. I only ran into one issue. they need to be up to date on NYS retirement issues. For example NYS employees don't pay state taxes. But other than that is easy to navigate
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Filling is a piece of cake
on February 19, 2021
Posted by: Ganganita
Accurate and well explained. Finished filing in 10 minutes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
good process as it had last years information
on February 19, 2021
Posted by: sandyrho
wonder why turbo tax did not give me the option to apply our refund to next years taxes!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is the only way I would file my taxes
on February 19, 2021
Posted by: BigSisu
The help dialogs have been great for guiding me through the process and for the most part have kept the same year to year. This has helped me stay focused and keeps things clear to follow and understand.
Written by a customer while visiting turbotax.intuit.com