Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5
Turbo Tax - The Only way to File
on February 19, 2021
Posted by: Papa Dear
I have been using Turbo Tax for over 20 years and I've always been able to count on getting it done with an easy to use format and flow of the software.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax needs a little work
on February 19, 2021
Posted by: Donny and Craig
Overall, Turbo Tax is my go-to program each year when filing taxes. It would be nice to be able to enlarge the font for better reading. Also, I'd like to see the program walk me through my income information, then ask for my spouse's information... instead of tiny checkboxes that can be easily overlooked.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax keeps improving
on February 19, 2021
Posted by: LarSan
TurboTax has been very good for many years. Thanks for the help.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Too Much Advertising on a Product I Purchased
on February 19, 2021
Posted by: CSRR
The program itself is pretty good and I like the option of selecting what to work on myself. The ability to easily import from the prior year is wonderful. The reason for only 3 stars is all the cursed advertising! This year is way worse!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple - I love it
on February 19, 2021
Posted by: TaxFunnyGal
Easy to follow directions, very detailed, and inexpensive.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax is pretty good but...
on February 19, 2021
Posted by: Avidfan929
Threw some curves this year- a bug that says I will received a w2c from an employer - due to deferred social security withholding is incorrect. I don't have any and there should not be any- it was found to have something to do with rounding. Someone else said EIC...so its a bug in the software.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax makes it easy!
on February 19, 2021
Posted by: SKCatlover
Turbo tax makes it easy to find all deductions and get the maximum refund or pay the minimum amount of tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good, but a few problems
on February 19, 2021
Posted by: GHS1
I didn't keep records of the problems I encountered as I went through the process - it would taka a lot of time. Turbo Tax needs an option on each page for recording problems, with options for updating each item during the process.
Written by a customer while visiting turbotax.intuit.com