Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5
i can always depend on Turbo Tax.
on February 19, 2021
Posted by: Ashlynn16
Turbo Tax software was a little difficult to download, but its all good
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax fees too high
on February 19, 2021
Posted by: treki
Every year, it appears Turbo Tax keeps increasing the fees for filing electronically. I believe it those fees were on the packaging, it would allow consumers to make a proper decision.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love this product
on February 19, 2021
Posted by: Scooter493
Easy to use. Have all supporting documentation ready to go so that you can finish your taxes very quickly and accurately.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax Missed Handled NYS & Local Pension
on February 19, 2021
Posted by: GeorgeMx
My NY State return was rejected. Had to update and rework my NYS Return because TurboTax deducted the NYS & Local Employees Retirement System pension twice on form IT-201. Pretty obvious error that was introduced in the 2020 version.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
normal process as expected
on February 19, 2021
Posted by: marv1949
not much to tell. filing went as I expected. could have program remember my bank account information better. I had to enter the bank info several time!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
satisfied
on February 19, 2021
Posted by: nsmith09
either the 1099's have new number boxes, or your info isn't updated, this was a little confusing, but I love that are suggestions and help boxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good product
on February 19, 2021
Posted by: Bert654
I like the step by step that lead through process good job turbotax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I have been using turbo tax for years it great
on February 19, 2021
Posted by: budallreadyused
Turbo tax has been very easy for me for years. I would be lost without turbo tax.
Written by a customer while visiting turbotax.intuit.com