Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5
Turbo Tax Makes Tax Filing Easy
on February 19, 2021
Posted by: poppagary
I've been using Turbo Tax for many years and always have had good results. The process is straight forward and asks for the information in a logical order. It is easy to use and I have never had any problems with the IRS on taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
I think next year I will go to a tax professional
on February 19, 2021
Posted by: michaelt2021
State Taxes were rejected due to Turbo Tax state form when I filled. This then made it not possible to efile. Not worth the hassle and price of paying for Turbo Tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great until I wanted to e-file my state return
on February 19, 2021
Posted by: Rene214
Expert was unable to help with filing my state return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always so helpful
on February 19, 2021
Posted by: Babs20
State return was rejected and Turbo took me through the process easily.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Using Turbotax for about 30 years
on February 19, 2021
Posted by: BLWSRW
Have enjoyed the ease of completing Income Tax Returns with Turbotax. The educational information available through the program is great.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
An easy software to learn how to use.
on February 19, 2021
Posted by: Love BB
A very friendly app to use and complete your taxes.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
A great product
on February 19, 2021
Posted by: Georgia Nana
Couldn't do my taxes without it. Much easier than doing it by hand.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax concerns
on February 19, 2021
Posted by: Harve007
This year all my info from the previous year wasn't imported, including credit card info. I had to pay for my state refund to be electronically done. All previous years it was free.
Written by a customer while visiting turbotax.intuit.com