Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5
Turbo Tax helped me correct my error
on February 18, 2021
Posted by: Linda 1
Changes where made in the Retirement income and I did not fully read the list and assumed it was like in the past. Because of that it downloaded into my state taxes incorrectly and the changes i made in the state where incorrect.
After State Taxes where rejected and my Federal where accepted I reviewed how I had entered my State Retirement funds and found the error. Corrected and was able to resend.
After State Taxes where rejected and my Federal where accepted I reviewed how I had entered my State Retirement funds and found the error. Corrected and was able to resend.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo tax is average compared to efile thru County
on February 18, 2021
Posted by: AngelRayI
First, why are not my forms ready? I have been several weeks since entering info but cannot efile. Entire purpose of TURBO is to efile but delayed due to proper forms. If I do not get the forms by mid Mar, my rating goes down to POOR and file with my County.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
turbo tax not as good
on February 18, 2021
Posted by: maximus99
very disappointing that it only allows 1 state return to be filed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Frustrated beyond belief
on February 18, 2021
Posted by: SuperUnhappyEugeneLady
Last season we tried filing electronically and no matter what we did it just wasn't working. We ended up having to mail them in and now we're finding out that somehow our taxes didn't end up getting filed at all. Very frustrated. Won't make this mistake again.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GOOD SERVICE
on February 18, 2021
Posted by: LeleW1106
easy to navigate and fast. it was worth the money for back taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
need upgrade the option to download W2 form
on February 18, 2021
Posted by: Bella0305
My personal experience vs others years is less helpful than others years. I know the last administration do change in the law for help rich people, but kill us the middle class with the credits.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
A Great Product Each Year
on February 18, 2021
Posted by: Kahuna Luna
Very easily completed and satisfied with the final product
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great software
on February 18, 2021
Posted by: alfsil
year after year using this software - friendly and easy to use.
Written by a customer while visiting turbotax.intuit.com