Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5
Love Turbo Tax
on February 18, 2021
Posted by: lainie21
Turbo Tax is very straight forward to use. Very easy to use!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX IS GREAT
on February 18, 2021
Posted by: jlm69
I have always used TURBO TAX to file my taxes. Easy to use, always accurate, and I have never been audited.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
More confusing this year
on February 18, 2021
Posted by: Sel7182
I am just more confused how were opted to pay a $40 dollar fee just to be able to get to the State Tax Form screen on top of the $20 fee to file. Was not a fan that I was not able to input my own State Tax info to avoid this fee. I am even more upset that I purchased the Deluxe Edition and 1 State e-file is supposed to be included but I was still prompted to the payment screen.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax is awsome!
on February 18, 2021
Posted by: AnnieYY
Turbotax is awsome!Turbotax is awsome!Turbotax is awsome!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very easy to use
on February 18, 2021
Posted by: bert2111
follow instrctions easy beeb using for years will use again
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
An excellent product as usual
on February 18, 2021
Posted by: Bill8008
Only 4 stars because a TurboTax error delayed my State e-file by a week. Then again, it's the first problem that I have had using TurboTax for over 25 years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to follow instructions
on February 18, 2021
Posted by: EdBr
I found Turbo Tax easy and efficient. I have used it for may years with no problems. Will continue as long as I have good support.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TuboTax has always been there every year
on February 18, 2021
Posted by: DaBarg
I feel confident year after year. This year was the first time we had a problem with the CA not being excepted, and TT notified me and told me to get into it and they automatically had the updates I needed and I was able to resubmit without to much extra effort.
Written by a customer while visiting turbotax.intuit.com