Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5
long time user
on February 18, 2021
Posted by: danny0010002
easy to use and i always great support group to help withh all issues and question big or smal
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
2020CA e-file rejected due to Turbotax errors
on February 18, 2021
Posted by: ThumbsDown2020
Got an email saying my CA e-file was rejected due to Turbo Tax software error. had to click through everything again, but nothing changed, refund amount is same as before.
Turbo Tax never specified what was wrong with their software.
Turbo Tax never specified what was wrong with their software.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
CA filing software glitch
on February 18, 2021
Posted by: RRL1021
I had to refile both of my CA returns due to Turbo Tax software glitches.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbotax makes it easy.
on February 18, 2021
Posted by: CBSLC
I have used TurboTax for many years and it is great for me. I will continue to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
very poor software
on February 18, 2021
Posted by: John 1961
will never use again keeps getting rejected due to bad software
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
2020 has software problems
on February 18, 2021
Posted by: Ediris
My 2020 E-file for CA state is rejected, you send an email that you would fix the problem and instructed me to go to my Turbo Tax and you would help me fix the problem. I went to my 2020 returns and found no instructions.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Return Rejected because of software issue
on February 18, 2021
Posted by: Jesse C
Not too thrilled it took 2 weeks to learn that my state return was rejected and then that is was rejected because of an issue with the software, software which I purchased to prevent errors from me trying to do my taxes without software. Obviously a huge miss with whoever does your quality control.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
turboTax so easy
on February 18, 2021
Posted by: lady kat
Been using since beginning. First time trouble in filing state and they were there to help.
Written by a customer while visiting turbotax.intuit.com