Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5
turbo is great
on February 17, 2021
Posted by: bootee
i like turbo tax very much it is very easy in explaning everything step by step
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2020 Turbo Tax
on February 17, 2021
Posted by: ZRGB
Always concise tax program. Not as user friendly as early versions that would highlight and allow you to easily navigate to tax page that "step by step" was referencing. Overall, still the best program to do your own taxes in my book.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is awesome
on February 17, 2021
Posted by: Tru441144
I have used the product for over 20 years and remain very pleased...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
GAMING FORMS
on February 17, 2021
Posted by: EDSTADA
WOULD BE NICE TO HAVE GAMBLING FORMS IN MULTIBLES FOR ONE CASINO. WHERE ONLY THE CHANGES HAVE TO BE ENTERED. NAME AND ADDRESS AND SAME INFO REMAIN OF FORM.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I love this program
on February 17, 2021
Posted by: Tony2021
Th taxes almost do themselves with this program!!!! Can download W-2's if your company is one that allows it. If you have a very basic return you can do a self-guided return or if you wish you can do a guided return that explores more income and credit sections. I have used Turbo Tax for years and would highly recommend it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Product needs improvement
on February 17, 2021
Posted by: Steve820
Difficult to review and re-enter data, display problems, some state forms (for tax credit) did not present correctly first time through - would not recommend for complex tax entry
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2021 error
on February 17, 2021
Posted by: jc7073
Turbo tax left my return out in limbo. I filed early and it did not get transmitted to IRS. this is the first time I had a problem with Turbo Tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbo Tax is very difficult .
on February 17, 2021
Posted by: wood guy
guidance through the income steps was not easy to understand for retired on a pension and social security. There was difficulty when calculating the charitable cash donations we gave $389.00 cash to various charities. The system wouldn't let us use the $300.00 allowed.
Written by a customer while visiting turbotax.intuit.com