Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4 out of 5
4.4
(16,643 Reviews)
Open Ratings Snapshot
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
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Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5 out of 5
5
Great coverage for new 2020 stuff
on February 15, 2021
Posted by: RDB07
Turbo Tax picked up missed stimulus payments. Overall great package
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Awesome software!!! Have used it for years.
on February 15, 2021
Posted by: Bobkat88
I love the ease of using Turbotax and step-by-step guidance.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Its good. No complaints
on February 15, 2021
Posted by: Tinker8
It takes time to get use to again after a year but worked out good for me.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Generally good
on February 15, 2021
Posted by: Michael4035
Generally does a good job but found some errors that were introduced when I entered something in a category the changed my mind and moved it to a different category. The original data showed up on the forms even though it was zeroed out in EasyStep, leaving me no way to fix it. I was forced to start over from scratch and reenter all my data. This happened not once but several times in different areas. Very disappointed in Turbo Tax accuracy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy to do
on February 15, 2021
Posted by: Bobby b 8
very easy to use did'nt need help because it explained it in detail
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Loyal user
on February 15, 2021
Posted by: Kathleen01
Appreciate the general ease of using Turbo Tax each year. Would have rated 5 stars, however, the charitable tax portion was hard to go back to fix not understanding that one can file charitable cash donations even though one is taking the standard deduction. I'm still not certain I completed this correctly.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
TURBOTAX NEEDS TO DROP TH $20 FEE FOR STATE FILING
on February 15, 2021
Posted by: FROGTRAVELEROR
The software is ok but you need to drop the $20 state filing fee -- NOW!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Terrific Investment
on February 15, 2021
Posted by: Rcniv
Never any issues and always simple easy to review and easy to make changes
Written by a customer while visiting turbotax.intuit.com
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