Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4 out of 5
4.4
(16,643 Reviews)
Open Ratings Snapshot
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
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Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5 out of 5
5
Best tax system
on February 14, 2021
Posted by: Navyboy2015
TurboTax is the most economical tax service I've ever used
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is the best!
on February 14, 2021
Posted by: Barbs21
I have been using Turbo Tax for several years and find it is very easy to follow and you are guided step by step through the entire process. I love Turbo Tax!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax is great
on February 14, 2021
Posted by: Polo Swag
Turbo Tax is great and easy to use, it walks me through every step.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
no excuse for medical expense error
on February 14, 2021
Posted by: Hazmat1
I had to completely redo the medical expense worksheet because of a program error telling me I had an estimated Hdeduc (whatever that is) value. All my numbers were exact and correct and there was no way to override the problem. Unexcusable!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy to use,
on February 14, 2021
Posted by: Kate40
Easy to use. Easy to e-file. Been using since taking taxes in college.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
great
on February 14, 2021
Posted by: Joseph K
the ease of use was great. thanks for making things easier.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
Turbo Tax is messed up this year.
on February 14, 2021
Posted by: Amapola70
I entered all pertinent information, system tells me I am ready to e-file but I need an update to the program. I can not find any such update!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
Good But Needs Improvement
on February 14, 2021
Posted by: Chippewa John
Too many places that I have to re-input personal information that Turbo tax already has. Turbo Tax needs to do a better job of scraping that information and re-using it where needed.
Written by a customer while visiting turbotax.intuit.com
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