Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5
Turbo Tax is fantastic!
on February 14, 2021
Posted by: Adow
Step by step features of the program make it so easy to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great,
on February 14, 2021
Posted by: tiny me
I really like Turbo Tax, I have become a regular user of it and will not go back to an account, this is so much easier convenient and cheaper. Thank you
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo tax Deluxe
on February 14, 2021
Posted by: Middle Mo
You sell the package as free free free and then when you file It is another $40.00
FREE?????
FREE?????
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Reliable
on February 14, 2021
Posted by: rtakamoto
Haved used TurboTax for a number of years. Have never let me down!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
1099R questions did not agree with TIAA 1099R
on February 14, 2021
Posted by: JJt54xx
1099R asked for initial investment at retirement date. That info was not included on the 1099R from TIAA.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Makes Taxes Simple
on February 14, 2021
Posted by: MoonCheese47
Turbo Tax makes my taxes really easy. Granted I do not have complicated taxes right now but when things have changed TurboTax makes it easy to include that in my taxes. My favorite thing is that when my life hasn't changed I can import a bunch of information from the previous years return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is excellent!!
on February 14, 2021
Posted by: John246
I've used TurboTax for many years and will continue to do so. Easy to use, accurate and double checks my number - super!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Thorough but
on February 14, 2021
Posted by: Aquariusiam1
from Florida
Since my filing situation changed about 5 years ago, I had used a different online "free" service. Turbotax seems to be much more thorough than the one I was using by asking more questions and appears to be more user friendly. I can't say that the price is more competitive or upfront.
The service I used before hit me with an unexpected fee at the very end of entering everything to file my taxes because I took the advance credit from the Affordable Healthcare Act (Obamacare), which is apparently not part of the "free." When I looked online at Turbotax they are also not clear about the ACA, however, I did score a deal so used them for the first time.
Written by a customer while visiting turbotax.intuit.com