Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
4
This year I got help from TurboTax
on February 8, 2021
Posted by: MKMcG
One stumble this year: the stimulus questions can trip you. and gnerate an unearned refund.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on February 8, 2021
Posted by: Bob2877
Easy to use. Step by step guides and questions for everything. I've been using Turbo Tax for years now and wouldn't change for anything.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It was fun again this year !
on February 8, 2021
Posted by: Turbo Tax John
Maybe I am some kind of weirdo, but no lie, it is actually FUN to do your taxes with Turbo Tax. I have been doing this for many, many years now. Using Turbo Tax is like having a conversation with someone, and gives you the feeling of confidence that your taxes are going to be accurate and that you are not going to miss or forget a single thing. I actually look forward to doing my taxes each year - - - I know that your eyes are rolling right now. So, here in 2021, the IRS does not "open up shop" until February 12, but I have already finished and electronically filed today, February 08. Now, its time to party !
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to follow
on February 8, 2021
Posted by: wdean454
How do you eat an elephant? One bite at a time. Turbo Tax separates you from the big picture by breaking down the process into smaller tasks. Then you complete the tasks, one step at a time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
TurboTax is another bust this year
on February 8, 2021
Posted by: Catmamma18
I am not happy with TurboTax. desktop
I am not happy with TurboTax My desktop computer is 3 years old and I have had trouble downloading the program all 3 of those years this year I never could I borrowed my daughters laptop to do it on my desktop I keep getting error code 1619 Ir is not right that you sell a product that wont work on most computers I am sure that you and Microsoft can put your heads together and find a solution Work on it or most of us will not be using your products next year and some of us this year.
I am not happy with TurboTax My desktop computer is 3 years old and I have had trouble downloading the program all 3 of those years this year I never could I borrowed my daughters laptop to do it on my desktop I keep getting error code 1619 Ir is not right that you sell a product that wont work on most computers I am sure that you and Microsoft can put your heads together and find a solution Work on it or most of us will not be using your products next year and some of us this year.
I have been using TurboTax for over 20 years and have become not happy these last 3 years.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent program
on February 8, 2021
Posted by: H2OFoul
Turbo Tax walks you through every step you need to file your taxes.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Charity time Loop
on February 8, 2021
Posted by: ZZZZZZZZZZZZZZZZZZZZZZ
I got into a loop telling me that charity should be blank but it wouldnt let me delete it. eternal loop for 30 minutes!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TAX
on February 8, 2021
Posted by: MAC 99
I have been using the Turbo Tax program since it was on floppy discs! I have been using Turbo Tax ever since.
Pros: My employment status changed this year
Written by a customer while visiting turbotax.intuit.com