Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5
Reliable and Easy
on February 3, 2021
Posted by: Gord and Deb
We don't have the most complicated tax situation, but we really, really like that your product makes it easy to do our taxes and e-send them to the feds and state.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
information in help portions is not real clear
on February 3, 2021
Posted by: jandroeli
Help part is not very clear with terms. The terms are not clear enough.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Wow! Piece of cake.
on February 3, 2021
Posted by: Widow Mary
Thank you Turbo Tax. This was easy and worry free.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is Great!
on February 3, 2021
Posted by: Randy K
Always used TaxAct for over a decade, then I got turned on to TurboTax and have been using it, going on 3 yrs.! I love how easy it is to use. I'll never go back to that other tax program.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great program
on February 3, 2021
Posted by: Dodge41
Easy to use, Just have to have all your information ready.Have used it for the last six years no problems.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good software
on February 3, 2021
Posted by: TRay70
I had complexity in 2018 that seemed beyond Turbotax and my understanding.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Just as described
on February 3, 2021
Posted by: flametip
We have been using Turbo Tax for years and never have a problem with our filings.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Issue noted for estimated tax payments
on February 3, 2021
Posted by: WarnP
This year when I moved on to Virginia State tax, it was finished before I ever saw anything happen. That was too weird, as it didn't offer to walk through it at all. I manually went back through the program, then discovered a problem. I had applied $200 from my 2019 refund to the 2020 taxes, which was reflected on the form, BUT I continued to make estimated tax payments for the next 3 quarters. The program did not know that. I was able to manually correct it. Turbo tax should not have automatically inserted the 200 applied (info from the federal return) , then not taken into account the possibility of any further estimated payments. I'm not sure if this was just a glitch on my program (where going from federal to state was immediately done without a walkthru), or if this was by design. But the estimated tax payments would have been picked up on during a normal walkthru. The addition of that information made my refund go from the 3 hundred range to the 9 hundred range. This is very significant, and I may have lost that money if I didn't poke around and just notice it. THIS NEEDS FIXED IN YOUR PROGRAM.
Written by a customer while visiting turbotax.intuit.com