Customer reviews from turbotax.intuit.com
Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Average customer rating
4.4
(16,643 Reviews)
Rating breakdown 16,643 reviews
5 Stars
11,489
4 Stars
2,837
3 Stars
1,115
2 Stars
568
1 Star
634
Customer Reviews for Intuit - TurboTax Deluxe Federal + E-File 2020 (1-User) [Digital]
Customer Rating
5
Works like a champ
on February 2, 2021
Posted by: Gum Runner
I've been using Turbotax for years. I would be lost without it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax is great!
on February 2, 2021
Posted by: tbirdpilot13
Year after year we use this tax program. We love it!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax is not Excellent
on February 2, 2021
Posted by: why is a nickname require
Filing out the forms was ok - pretty much the same as last year. Checkout was virtually impossible. I had to reset my password 6 times; when I created a new password the program would say 'whoops, a problem. try later' That never resolved. Finally I just entered the password, received the whoops error but logged on successfully. Next, you almost forced me to sign up for audit protection. I was in my (equivalent) of a cart and the audit defender option was selected. I could not unselect it. Of course you know that already. I had to get out of the billing section go back to filing and checking to find the audit option. Unchecked it and was asked - you sure? Then while removing the audit option it re-ran the double check program and found 2 errors. I had already run that program, if found issues then reported all was ok. Why did it re-run and find errors on a previously checked return.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Very easy to use
on February 2, 2021
Posted by: Loributterfly
I love TurboTax the program is awesome and easy to use. I tell people all the time how great it is...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on February 2, 2021
Posted by: Shannykal
Great Service so easy to use! Love Turbo Tax I use this every year!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Every Year
on February 2, 2021
Posted by: SouthgateSavy
I've been filing my federal and state income taxes using Turbo Tax for the last 7 years. I have confidence in Turbo Tax knowing that no stone has been left unturned.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Really helpful with suggestions
on February 2, 2021
Posted by: Oldest Living Chief
I have used Turbo Tax for the last few years and this year seemed easier. The prompts were quick and easy.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax: The Only Way To Go
on February 2, 2021
Posted by: RMO1
I have been using Turbo Tax for over 20 years. Never, never had any problems with the program or Tax Boards. Thank you for a wonderful product that I look forward to buying every year......
Written by a customer while visiting turbotax.intuit.com